When a leading financial services firm needed to establish a new shared services center in India, it turned to Everest Group for an objective, 360-degree analysis to identify the optimal location. With Everest Group’s robust due diligence and on-the-ground validation, the client selected Hyderabad, which enabled it to double its center’s size within five years.
The financial services firm faced a major decision – where to establish its new shared services hub in India. With dozens of potential cities and no internal knowledge of the local market, India's vast geography posed a significant obstacle.
The client needed to identify a location that could support its global footprint across multiple dimensions, provide access to qualified talent to maintain operations and service quality, and offer cost efficiencies to achieve its desired profit margins. Meanwhile, cities had vastly differing risk profiles regarding infrastructure, government policies, talent retention, and more.
Equipped with hard facts and perspective, Everest Group formulated actionable recommendations to empower the client’s decisions.
Armed with Everest Group's robust assessment, the client selected Hyderabad as the ideal location for its new shared services center. The city offered the right mix of talent, costs, infrastructure, and operating conditions to support its global operations.
The client selected Everest Group over other research firms due to our deep expertise in location assessment and on-the-ground validation. Our objectivity, rigorous analysis, and hands-on approach enabled the client to find the perfect platform for future growth.
Leveraging Everest Group's objective insights, the client secured its foothold in the high-potential Indian market, paving the way for long-term success.