“Salil Dani, practice director of the global sourcing team at Everest Group, said that he is seeing insourcing only among companies with the largest outsourcing operations. He noted other signs of dissatisfaction with outsourcing providers, though, including shorter deal durations and more companies changing providers. In 2013, more than half of companies switched providers at the end of contracts, and the trend is similar this year, he said.” Read More.
