Innovative ideas and fact-based insights on transformative strategies, technologies, and processes

February 8, 2024

Call Center Technology Needs a Platform Approach | Blog

by Peter Bendor-Samuel

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February 6, 2024

Consulting Playbook: Organizational Readiness for Gen AI Adoption | Blog

by Alisha Mittal, Sandeep Pattathil, Parul Trivedi

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February 5, 2024

Going Gig? Not Like Eating a Piece of Cake | Blog

by Deborah Kops

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January 25, 2024

Comparing Large Language Models: Everest Group’s AI LLM Assessment Provides a Powerful Framework for Enterprise Decision-Making | Blog

by Vaibhav Bansal, Priya Bhalla, Vishal Gupta, Yukta Sharma, Vatsalya Singhal

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January 22, 2024

Three Digital Laws Drive Investments and Change Management | Blog

by Peter Bendor-Samuel

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January 22, 2024

Energizing the Distributed Hybrid IT Environment: Implications of HPE Acquiring Juniper Networks | Blog

by Titus M, Mukesh Ranjan

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January 22, 2024

The Generative AI Revolution: Transforming Customer Experience Management | Blog

by Chhandak Biswas, Rishav Kumar

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January 22, 2024

Beyond Filters: Exploring the Impact of Generative AI Influencers on the Marketing Landscape | Blog

by Nishant Jeyanth, Ravi Varun

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January 19, 2024

MXDR: A Revolutionary and Comprehensive Solution Transforming Cybersecurity Detection and Response | Blog

by Richa Tapadia

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