Innovative ideas and fact-based insights on transformative strategies, technologies, and processes

April 22, 2022

Technology Service Providers’ Conundrum: Cloud Good for Growth, Not for Their Leadership

by Yugal Joshi, Peter Bendor-Samuel

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April 22, 2022

Resilience and Stability in the Workers’ Compensation Industry – This is the Right Time for Claims Transformation to Secure Future Growth

by Abhimanyu Awasthi, Somya Bhadola

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April 14, 2022

Ukraine IT Sector: Resilient, Agile, and Hopefully Here to Stay

by Julian Herbert

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April 12, 2022

Global Supply Chain Management Strategy in Times of Disruption

by Shrey Jain, Srawesh Subba

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April 7, 2022

Will Service Delivery Change in the IT BPO Industry If They Say Goodbye to WFH?

by Prashray Kala, David Rickard

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April 7, 2022

Innovative Strategies Driving Talent Sourcing and Acquisition in the Philippines

by Sonora Gaggar

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April 7, 2022

Look at Latin America to Emerge Post-COVID as a Leading Global Service Delivery Destination

by Hrishi Agarwalla, Aastha Bisht

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April 6, 2022

Process Mining Market in the Multiverse of Acquisitions: Celonis Buying PAFnow and Microsoft Enters with Minit Deal

by Amardeep Modi, Harpreet Makan, Santhosh Kumar

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April 6, 2022

Metaverse eCommerce: The Next Logical Step in the Evolution of Immersive eCommerce

by Vaani Sharma

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