May 30, 2022
Rising Prominence of Africa in Technical Support and Other Value-added Services
by Rananjay Kumar, David Rickard
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May 27, 2022
Is the Request for Proposal in Procurement Dead?
by Bhanushee Malhotra, David Rickard
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May 19, 2022
Cyber Insurance Market: Carriers Navigating through a Changing Risk Landscape
by Somya Bhadola, Dinesh Udawat
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May 18, 2022
Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?
by Divya Baweja, David Rickard
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May 13, 2022
Is AI Emotion Detection Ready for Prime Time?
by Anubhav Das, Shirley Hung, Anil Vijayan
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