Innovative ideas and fact-based insights on transformative strategies, technologies, and processes

December 5, 2013

Murthy Prepares Infosys for Growth

by Peter Bendor-Samuel

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December 3, 2013

Malaysia: the Emerging Asian Tiger for Global Shared Services?

by Ritika Dhingra, Staff Writer

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November 21, 2013

The KISS Advantage

by Peter Bendor-Samuel

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November 19, 2013

Who Are the Winners in the Intensely Competitive Capital Markets AO Space?

by Kiranjeet Kaur

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November 14, 2013

What Can We Learn from the EXL-Travelers Contract Termination?

by Peter Bendor-Samuel

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November 13, 2013

It’s Hard to be Humble When You’re Perfect in Every Way

by Peter Bendor-Samuel

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November 12, 2013

Philippines IT and Business Process Operations Fail to Fall to Typhoon Haiyan’s Fury

by Sakshi Garg

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November 7, 2013

Cognizant Finds the Secret to Growing a Services Business Faster

by Peter Bendor-Samuel

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November 5, 2013

Is There Anything Providers Can Do to Change the Growth Trajectory of the Labor Arbitrage Industry?

by Peter Bendor-Samuel

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