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Innovative ideas and fact-based insights on transformative strategies, technologies, and processes

November 5, 2013

Is There Anything Providers Can Do to Change the Growth Trajectory of the Labor Arbitrage Industry?

by Peter Bendor-Samuel

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October 31, 2013

Infosys Moves On, But There Are Chilling Immigration Reform Implications for Others in the Industry

by Peter Bendor-Samuel

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October 24, 2013

The Biggest Losers in the Service Provider World

by Peter Bendor-Samuel

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October 23, 2013

Just Like CSC and Dell, Sell Your Truck While It’s Still Running

by Peter Bendor-Samuel

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October 22, 2013

A Win-Win-Win Model Attracts Attention in Global Services Market

by Peter Bendor-Samuel

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October 22, 2013

India’s Tier 2-3 Locations Becoming Hot For Offshore BPO

by Aditya Verma

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October 16, 2013

Did Your SMEs Derail Your Finance and Accounting Outsourcing Plans?

by Staff Writer

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October 15, 2013

The Three Foundational Elements of Cost Benchmarking

by Aditya Verma

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October 11, 2013

What’s Reinvigorating EPAM, Syntel and Virtusa?

by Peter Bendor-Samuel

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