Innovative ideas and fact-based insights on transformative strategies, technologies, and processes

May 16, 2024

From Auditors to Providers: Big Four’s Journey into FAO Services | Blog

by Asmita Das, Smarajeet Das, Abhishek Singh

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May 16, 2024

Everest Group Talent Demand Growth Index | India IT Services | Blog

by Sumit Kumar, Gunjan Mundra

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May 14, 2024

From Buzzwords to Reality: Impact Sourcing and AI for Social and Business Advancement | Blog

by Aishwarya Barjatya, Kanishka Chakraborty, Mohammed Riyaz

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April 9, 2024

The Great Debate: Global Business Services Versus Outsourcing | Blog

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April 3, 2024

Navigating the Landscape: The Cost and Benefits of Generative AI Implementation | Blog

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May 16, 2024

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March 19, 2024

Unlocking Enterprise Preparedness for T+1 Settlement: The Crucial Role of IT and Technology Services Providers | Blog

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May 9, 2024

Embracing Strategic Business Outcomes in Digital CX: A New Benchmark for Success in CXM Service Delivery | Blog

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May 8, 2024

Unlocking Revenue Potential: Service Provider Strategies for Tools/Accelerator Monetization | Blog

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May 2, 2024

Respect the DNA | Blog

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April 26, 2024

Navigating the Shift to Next-Gen Customer Engagement Technology Products in the Life Sciences Sector | Blog

by Durga Ambati, Panini K, Rohit Kumar

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April 26, 2024

Boosting Project Readiness in Technology Talent: A Comprehensive Framework for Developing Project-Ready Workforce | Blog

by Amit Anand, Arpita Dwivedi, Abhigyan Kumar

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April 16, 2024

Argentina’s Dollarization Dilemma – Assessing Potential Implications | Blog

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Forecasting the Future: Key Trends Reshaping CXM Outsourcing in 2024 | Blog

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