An Everest Group report, Global Lending BPO Across Credit Cards, Consumer Loans, and Commercial Loans, offers new insight on bank lending strategies. The renewed scrutiny targeted at bank lending processes and additional required data points have driven banks to consider higher IT investment or outsourcing models, seeking the most practical solution. The report found that global lending processes outsourcing is a US$20 billion market with many benefits of outsourcing not yet defined, presenting significant opportunities for vendor firms. Read more.
