Peter Bendor-Samuel of consulting firm Everest Group estimates that 80% of offshore IT jobs and 30%-40% of finance and accounting jobs in India will be eliminated by robotic process automation, which is the application of technology to process a transaction and carry out other tasks.
“Across almost every service, we see the impact as eliminating between 30% and 80% of the full time equivalent working in the Indian services industry. We believe that it will take at least 10 years for the industry to reach the upper bounds of this range, and this adoption will shrink existing legacy book of business 3% or more this year,” said Bendor-Samuel.
