“Airtel still wants someone like IBM to handle its tech needs, but today, those are more focused and in areas like Analytics and Big Data which is what the new deal is all about. For everything else, with the evolution of India’s IT industry, Airtel now has the option of hiring readymade, trained talent from the marketplace. And they have two reasons to do that now—lower cost and more control, says Peter Bendor-Samuel, chief executive and founder of outsourcing advisory Everest Group.” Read More.
