Funds Sought for BPO Upskilling | In the News

The business process outsourcing (BPO) industry will need funding to scale up its upskilling program and reach hundreds of thousands of employees to address industry demands, an industry group official said.

The Contact Center Association of the Philippines expects a 2.7-3.2% revenue growth rate from 2020 to 2022, based on an Everest Group report. Some industry group members expect higher growth despite the strict lockdowns in Metro Manila.

Read more in BusinessWorld

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