In a statement, the IT and Business Process Association of the Philippines (IBPAP) reported that the number of full-time employees (FTEs) of the sector in the country increased by 23,000 in 2020, bringing the total industry headcount to 1.32 million.
A separate recalibration study conducted by the Everest Group identified strategic imperatives to help the industry achieve its potential to attain headcount growth of 5% and revenue growth of 5.5% per annum from 2021 to 2022, the group said.
