Call Centre Trends: Sales and Marketing | In the News

RingCentral has released a series of posts devoted to contact centres that have looked at the niche from many angles. They’ve considered the workers who are vital to contact centres and how their roles are changing. They’ve looked at tech in contact centres and how developments in that area are reshaping the field.

Research by the Everest Group in 2017 placed a value of $81-83 billion on the contact centre outsourcing (CCO) market.

Read more in CallCenterHelp.com 

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

  • Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.