Despite short-term disruptions in 2020 due to COVID-19, the Multi-Process Human Resources Outsourcing (MPHRO) market is expected to grow at a steady rate of 5-7% over 2020-22, primarily driven by organizations attempting to future-proof their HR operations.
The Everest Group suggests that enterprises need to focus on speed, agility, resiliency and digital enablement in their HR processes in order to achieve a future-ready state and safeguard the HR function against crises in the future.
