2020 was not a bleak year for Global Business Services (GBS) organizations. Research from Everest Group suggests that the GBS market witnessed improvement in performance, enhancements in role, and growth across verticals and functions.
2020 was not a bleak year for Global Business Services (GBS) organizations. Research from Everest Group suggests that the GBS market witnessed improvement in performance, enhancements in role, and growth across verticals and functions.