Digital transformation has been a key ask for a couple of years now. The COVID-19 pandemic, however, accelerated the pace of digital transformation. While many caught up, many missed the bus and are trying to catch up. There is no need to get daunted by the word transformation. If done right, digital transformation makes things easier. If done wrong, it can make things more difficult.
An Everest Group research found that 78% companies failed to see any addition to their business value from digital transformation efforts. This article shares 12 secrets to a perfect digital transformation journey.