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Economic Times Red logo

Software services exporters, including Tata Consultancy Services, Infosys, Cognizant, Wipro, HCL Tech and Tech Mahindra, have predominantly moved Indian engineers onsite to debug technology issues or to co-innovate.

“It is highly likely that we will have work-from-home clauses in the MSA (Master Service Agreement). The work from home model during the Covid-19 crisis has been a revelation for both clients as well as service providers, with both parties looking to adopt it to some measure going forward,” said Peter Bendor-Samuel, chief executive of IT consultancy Everest Group.

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