Intelligent Automation Can Deliver 200% ROI — and May Not Decrease Headcount | In the News

Organizations that capitalize on intelligent automation (IA) — the combination of “robotic process automation and artificial intelligence to automate processes” — may see an ROI of 200% or more, according to a Feb. 18 report from the Everest Group. It also found the perception that IA reduces jobs is “highly exaggerated,” meaning organizations “should not view IA’s primary benefit as having headcount reduction.”

Read more in HRDive