Despite the steady stream of innovation that has transformed software development and IT infrastructure management over the last decade, security vulnerabilities persist and breaches remain a constant threat. 2019 was no exception, with high-profile incidents–such as the Capital One data breach that exposed 100 million customer records and the opportunistic attack on the Disney+ launch that saw thousands of accounts being sold on the dark web–leading the headlines.
One thing to note is that, although we have focused on issues around governance and security surrounding shadow IT, it also brings with it massive cost implications. Gartner estimates that shadow IT accounts for 30-40 per cent of all IT spend in large organisations. The Everest Group puts it even higher at 50 per cent.