In amongst the communist-era architecture and old crumbling villas of the Romanian capital, the sleek offices of UiPath, one of Europe’s newest unicorns, are easy to miss. Inside, however, the building — which also houses the company’s first Immersion Lab — is a hive of activity.

“I think the potential [for RPA] is huge,” says Sarah Burnett, executive vice president at Everest Group, a management consulting and research firm. “At the moment we have this model where enterprises are full of people, and they use machines in order to deliver a specific sort of information processing. What we could see is a switch where the people are around the outside managing the environment in which the robots run, and only interfere when there is more knowledge needed, more skills needed.”

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