Have you seen the results of our May 2021 Quick Poll on GBS sourcing trends? Read about the changes.

RPA: Resuscitation of Process Automation? | In the News

RPA uses software robots to automate repetitive tasks that humans really don’t need to do. They free up creativity in the enterprise.

According to the 2018 Robotic Process Automation Annual Report by Everest Group Research, the global RPA independent technology vendor market grew by about 92 to 97 percent in 2017 and is expected to grow between 75 and 90 percent annually through this year. Gartner Research says the worldwide RPA software market grew 63 percent in 2018, and RPA software revenue will reach $1.3 billion this year. According to Forrester Research, the market could reach $1 billion in revenue by the end of this year.

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