We are witnessing unprecedented change in the way companies do business. Companies are finding new and imaginative ways to improve their business and customer interactions by employing transformative digital technologies. It’s how digital startups turned into industry behemoths such as Airbnb, Uber and Venmo.
Currently, only 15% of enterprises are using AI, but 31% said it is on the agenda for the next 12 months. One area proving to deliver the most impact to companies is applying AI technologies to content. Sarah Burnett, Executive Vice President and Distinguished Analyst at Everest Group, agrees saying executives are searching for the best approach to get started on the AI automation journey and notes that intelligent process technology (IDP) is the catalyst for launching AI in the most critical area of a company – within its documents.
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