Blue Prism Appoints Chief Customer Officer to Drive Customer and Partner Success | In the News

Blue Prism announced today that Shail Khiyara has joined the company as its first Chief Customer Officer (CCO), helping accelerate customer growth and market momentum for the world’s most successful digital workforce.

The creation of this position is the latest investment Blue Prism is making to support its robust and dynamic partner and customer ecosystem. The role will champion customer-centric initiatives, experience and strategy and be responsible for creating and driving experiences that best deliver value for customers and partners while differentiating Blue Prism’s digital workforce.

“The market demand for Intelligent Automation and RPA solutions continues to soar,” said Sarah Burnett, Vice President at Everest Group, one of the world’s largest and leading global services and RPA analyst firms. “I am excited to see this role at Blue Prism. Shail brings an excellent customer experience mindset to the market. The move shows Blue Prism’s continued focus on customer experience. As a result, we anticipate more product and Technical Alliances Partner (TAP) platform features, including AI, analytics and cloud capabilities, to ease enterprises’ transition to a digital workforce.”

Read more on Financial Times

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