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- Case Study: Assessing Value-Add Growth Opportunities for a Global Technology Company’s India Captive
- Case Study: Developing a Captive Strategy to Drive Improvements
- Case Study: Enabling Cost Savings and Improved Customer Service
- Case Study: Reducing a Captive Center Provider Portfolio by more than 80 Percent
- Outsourcing
- Case Study: Guiding the Transition to an Outsourced Multi-Provider Environment
- Case Study: Managing Change to Drive Bottom Line Impact
- Case Study: Managing the Risk of Offshore Service Delivery
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- Enterprise Services Strategy
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- Case Study: Assessing Opportunities in the Healthcare Provider Marketplace
- Case Study: Changing the Game with Compelling New Offerings
- Case Study: Crafting a Go-to-Market Strategy
- Case Study: Developing a Go-to-Market Strategy
- Case Study: Formulating a Winning BPO Pricing and Negotiations Strategy
- Case Study: Leveraging Capabilities to an Grow Outsourcing Business
- Case Study: Sharpening Positioning to Accelerate Growth
- Case Study: Supporting the Launch of a New Offering
- Price Benchmarking
- Case Study: Benchmarking Service Desk and Desktop for Electronics Company
- Case Study: Conducting a Competitive Analysis of IT ADM Pricing
- Case Study: Realigning a Joint Venture to Achieve Cost Savings
- Viewpoint: Benchmarking for Good
- Viewpoint: Managing Large Outsourcing Portfolios
- Viewpoint: Outsourced Portfolio Rationalization
- Viewpoint: Winning Strategies in Troubled Times
- Location Optimization
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- Case Study: Assessing Growth Potential in the Healthcare Provider Marketplace
- Case Study: Changing the Game with Compelling New Offerings
- Case Study: Defining an Advantaged Offshore Delivery Strategy
- Case Study: Developing a Go-to-Market Strategy
- Case Study: Growing a Global Outsourcing Business
- Case Study: Prioritizing Target Opportunities to Drive Market Share Growth
- Case Study: Sharpening Positioning to Accelerate Growth
- Case Study: Supporting the Launch of a New Offering
- Case Study: Crafting a Strategy for a Procurement Provider
- Case Study: Improving Global Provider’s Win Rates for Large Deals
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- Case Study: Harmonizing Various IT Requirements at a Reinsurance Company
- Case Study: Optimizing an Insurance Company’s Procure-to-Pay Function
- Case Study: Realigning a Joint Venture for a Major Financial Institution
- Case Study: Reducing a Financial Organization’s Captive Center Provider Portfolio by more than 80 Percent
- Research: Application Outsourcing in Banking – PEAK Into the Evolving Service Provider Landscape
- Research: Insurance BPO – Rising Demand, Increasing Competition
- Research: IT Applications Outsourcing in Banking – Service Provider Profiles Compendium
- Research: IT Applications in Banking – Trends and Future Outlook
- Research: IT Application Outsourcing in Insurance – Trends and Future Outlook
- Country & Industry Organizations
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- Case Study: Guiding the Transition to a Sustainable Global IT Environment with Multiple Providers
- Case Study: Optimizing IT Application Services
- Case Study: Optimizing Service Center Locations
- Case Study: Restructuring an IT Outsourcing Contract for Major Utility
- Case Study: Transforming Finance and Accounting
- Case Study: Validating Procurement Outsourcing Decision
- Healthcare
- Case Study: Achieving IT Transformation
- Case Study: Designing and Implementing Transaction-Base Pricing
- Case Study: Enabling Rapid Growth for Pharmaceutical Company
- Case Study: Reducing Back-Office System Costs
- Case Study: Reducing Pharmaceutical Trial Costs
- Case Study: Assessing, Redefining and Planning a Global Delivery Model
- High Tech & Manufacturing
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- Case Study: Planning a Global Delivery Model for a Healthcare Services Provider
- Case Study: Assessing IT ADM Pricing through Competitive Analysis
- Case Study: Assessing Opportunities in Healthcare Provider Marketplace
- Case Study: Developing an Offshore Strategy for Major IT Provider
- Case Study: Devising a Winning BPO Pricing and Negotiations Strategy
- Case Study: Establishing a Go-to-Market Strategy to Gain Market Leadership
- Case Study: Improving a Global Provider’s Win Rates for Large Deals
- Case Study: Leveraging Capabilities to Grow an Outsourcing Business
- Case Study: Leveraging Compelling New Offerings to Accelerate Growth
- Case Study: Optimizing an Offshore IT Infrastructure Delivery Strategy
- Case Study: Prioritizing Target Opportunities for Global ITO/BPO Provider
- Case Study: Refining Value Proposition to Accelerate Growth
- Case Study: Validating a New Service Offering Concept
- Case Study: Crafting a Go-to-Market Strategy for Procurement Provider
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- Cloud: Show Me the Money!
- Emerging Enterprise Cloud Adoption Paths
- Next Generation IT Consulting Services
- Case Study: Achieving Transformation
- Case Study: Benchmarking to Prepare for IT Infrastructure Negotiations
- Case Study: Conducting Competitive Analysis of IT ADM Pricing
- Case Study: Creating a Unified IT Environment with Various Requirements
- Case Study: Enabling Growth with an IT Sourcing Strategy
- Case Study: Guiding the Transition to a Multi-Provider Application and Infrastructure Environment
- Case Study: Optimizing the Applications Environment for Energy Company
- Case Study: Planning a Global Delivery Model for a Major European Conglomerate Division
- Finance and Accounting
- Case Study: Managing a Finance and Accounting Transformation
- Case Study: Creating an F&A Shared Services Center to Enable Savings
- Case Study: Building a Transaction-Based Pricing Model for F&A and Procurement
- Case Study: Optimizing Procure-to-Pay Function for Insurance Company
- Case Study: Optimizing Finance and Accounting Function
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Posts
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ENewsletters (5)
- When is a “Hybrid” Sourcing Model not a Hybrid – ESIGHT | eNewsletter
- How to Reduce the Costs and Length of your Sales Cycle – Yet Still Post a Win – ESIGHT | eNewsletter
- How to Optimize Your Shared-Services Center – ESIGHT | eNewsletter
- Key Effectiveness Factors in Using Price Benchmarking to Improve Your Competitive Position – ESIGHT | eNewsletter
- How to Drive Your Outsourcing Initiative to Achieve a Higher Degree of Enterprise Value – ESIGHT | eNewsletter
Events (5)
- Is your Company on the “Observer,” “Opportunist,” “Solutioner” – or another – Cloud Adoption Path? | Gaining Altitude in the Cloud
- Cloud Beyond the Borders – Part 1: Asia | Gaining Altitude in the Cloud
- Next Generation IT Governance: Hold On Loosely, But Don’t Let Go | Gaining Altitude in the Cloud
- Protectionism is Becoming a Cloud Computing Pain Point | Gaining Altitude in the Cloud
- Enterprise Cloud Goes Vertical | Gaining Altitude in the Cloud
In The News (5)
- Wipro’s IT revenue rises, but lags peers – IDG News | In The News
- 5 Tips to Keep IT Outsourcing on Track as Global Providers Cut Staff – CIO | In The News
- Forecast 2012 – HRO Today | In The News
- Everest Group: Being Nearshore Isn’t Enough – Global Delivery Report | In The News
- TCS, Infosys, Wipro and others planning to reduce onsite work by up to 5% – The Economic Times | In The News
Press Releases (5)
- Survey to Reveal Vertical Industry Specific Current and Emerging Trends in Global Services | Press Release
- Everest Group: Expect sluggish global sourcing market in 2012 | Press Release
- Everest Group Study Finds Enterprise Crowdsourcing Delivers up to 70 Percent Cost Advantage Compared to Traditional BPO Outsourcing | Press Release
- Everest Group’s Scott Bils to Chair Cloud Connect Track Focused on Organizational Readiness for Cloud Computing | Press Release
- Everest Group: China’s global services market projected to grow 20-25 percent CAGR by 2015 | Press Release
- Is your Company on the “Observer,” “Opportunist,” “Solutioner” – or another – Cloud Adoption Path? | Gaining Altitude in the Cloud
- Cloud Beyond the Borders – Part 1: Asia | Gaining Altitude in the Cloud
- Next Generation IT Governance: Hold On Loosely, But Don’t Let Go | Gaining Altitude in the Cloud
- Protectionism is Becoming a Cloud Computing Pain Point | Gaining Altitude in the Cloud
- Enterprise Cloud Goes Vertical | Gaining Altitude in the Cloud
Webinars (5)
- Addressing the Total Talent Acquisition Need: Understanding the Blended RPO Approach | Webinar
- Market Developments in Q4-2011 and 2011 Year in Review | Webinar
- 2012 Market Predictions | Webinar
- Market Vista Q3 2011 | Webinar
- ITO, Cloud and Next Generation Outsourcing – How Do You Get There? | Webinar