Digital Services

Our industry-leading research on digital services helps enterprises embrace digitization of key business functions to move towards new growth avenues

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Our Digital Services Coverage

Our research analyzes next generation themes such as design, digital transformation, Internet of Things, enterprise analytics, SaaS, DevOps, and mobility

Everest Group's fact-based reports

Published Reports

We offer unparalleled depth of coverage in our fact-based and easy-to-digest reports on the digital services market. Access to reports and our analysts are available as an annual subscription

 

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Everest Group helps you benchmark global services

Benchmarking

Our industry-leading analysis can help you benchmark digital services – digital adoption and maturity, organization structure, engagement constructs, digital investments contracts, service levels and more

 

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Selection, sustainability, portfolio balancing and more

Location Optimization

Whether you are seeking to set-up a digital delivery center or evaluate your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

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Fact-based intelligence on peer activity

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

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Market Opportunity Assessment

The global services market is actually a combination of many smaller markets, which vary by function, geography, and industry. Service providers looking for opportunities to grow their business by entering new markets, use our datasets and expertise to provide the fact-base and insights to make informed investment decisions

 

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Recent-Research Recent Digital Services Reports

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Webinar Deck: Innovation in Internet of Things (IoT) via Startups

Internet of Things (IoT) is among the top three investment priorities for enterprises across industries. However, there are key adopti[...]
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Quality Orchestration: QA in the Digital Era

Quality assurance (QA) has been a critical, if underinvested, segment in the enterprise IT landscape. As enterprises increasingly focus on digitalization, [...]
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Design Thinking: Innovation Catalyst for Digital Transformation

Digital technologies such as cloud, analytics, automation, and artificial intelligence are increasingly being adopted by enterprises to [...]
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Betting Big: Amazon Leveraging Digital to Transform the Grocery Industry

On June 16, Amazon announced its intention to acquire Whole Foods for US$13.7 billion, signaling not only a commitment to expan[...]
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