Digital Services

Our industry-leading research on digital services helps enterprises embrace digitization of key business functions to move towards new growth avenues


Our Digital Services Coverage

Our research analyzes next generation themes such as design, digital transformation, Internet of Things, enterprise analytics, SaaS, DevOps, and mobility

Everest Group's fact-based reports

Published Reports

We offer unparalleled depth of coverage in our fact-based and easy-to-digest reports on the digital services market. Access to reports and our analysts are available as an annual subscription



Everest Group helps you benchmark global services


Our industry-leading analysis can help you benchmark digital services – digital adoption and maturity, organization structure, engagement constructs, digital investments contracts, service levels and more



Selection, sustainability, portfolio balancing and more

Location Optimization

Whether you are seeking to set-up a digital delivery center or evaluate your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision



Fact-based intelligence on peer activity

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies



Market Opportunity Assessment

The global services market is actually a combination of many smaller markets, which vary by function, geography, and industry. Service providers looking for opportunities to grow their business by entering new markets, use our datasets and expertise to provide the fact-base and insights to make informed investment decisions



Recent-Research Recent Digital Services Reports

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Top 20 IOT Trailblazers: Startups Crossing the Chasm

Internet of Things (IOT) is heralded as the next revolution in the information age, which will change how we communicate and leverage machines arou[...]
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Beware of the Digital Dip

While most enterprises are running digital initiatives at varying levels of scale and maturity, not all digital projects succeed. Everest Group research suggests that approxi[...]
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Internet of Things (IoT) in Medical Devices

The world has been flooded with connected devices, and this trend is here to stay. The advancement in the semiconductor industry, especially the development[...]
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Customer (Dis)Satisfaction: Why Are Enterprises Unhappy with Their Service Providers?

Insights from our research reveal that almost 50% of the enterprises are dissatisfied with their service providers[...]
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