Digital Services

Our industry-leading research on digital services helps enterprises embrace digitization of key business functions to move towards new growth avenues

website16_circuit_board_istock_3939073_1440x373_overlay

Our Digital Services Coverage

Our research analyzes next generation themes such as design, digital transformation, Internet of Things, enterprise analytics, SaaS, DevOps, and mobility

Everest Group's fact-based reports

Published Reports

We offer unparalleled depth of coverage in our fact-based and easy-to-digest reports on the digital services market. Access to reports and our analysts are available as an annual subscription

 

VISIT REPORTS LIBRARY

Everest Group helps you benchmark global services

Benchmarking

Our industry-leading analysis can help you benchmark digital services – digital adoption and maturity, organization structure, engagement constructs, digital investments contracts, service levels and more

 

LEARN MORE

Selection, sustainability, portfolio balancing and more

Location Optimization

Whether you are seeking to set-up a digital delivery center or evaluate your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

LEARN MORE

Fact-based intelligence on peer activity

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

LEARN MORE

Market Opportunity Assessment

The global services market is actually a combination of many smaller markets, which vary by function, geography, and industry. Service providers looking for opportunities to grow their business by entering new markets, use our datasets and expertise to provide the fact-base and insights to make informed investment decisions

 

LEARN MORE

Recent-Research Recent Digital Services Reports

View all

The Curious Case of Infosys and Vishal Sikka

When Vishal Sikka announced his decision to step down from the post of CEO and MD of Infosys on August 18, 2017, it marked the latest link (though likely n[...]
See Report

Enterprise Bots Adoption

Bots are everywhere. Much like consumers, enterprises are also now riding this wave to enhance their customer-centric processes, IT operations, and other support functions. Ev[...]
See Report

Webinar Deck: Innovation in Internet of Things (IoT) via Startups

Internet of Things (IoT) is among the top three investment priorities for enterprises across industries. However, there are key adopti[...]
See Report

Quality Orchestration: QA in the Digital Era

Quality assurance (QA) has been a critical, if underinvested, segment in the enterprise IT landscape. As enterprises increasingly focus on digitalization, [...]
See Report