Service Delivery Locations

From Asia to Central & Eastern Europe to Latin America and Africa, we have assisted hundreds of organizations with their service delivery location decisions

Domain expertise in pricing, locations, GICs and service delivery technologies

Onshore, Nearshore, or Offshore Delivery?

As global service delivery models have matured, hundreds of onshore, nearshore, and offshore locations have emerged and matured. Each has unique attributes in terms of costs structures, talent markets, and risk profiles. As the recognized leader in service delivery locations, we provide a range of services from access to data and insights to location selection and portfolio optimization

Location Optimization

Combining our unparalleled location datasets and expertise in locations, we assist organizations with a wide array of service delivery location issues – selection, sustainability, portfolio balancing and more across all geographies (on-world, only, please). Trusted by the world’s leading users of global services, we can assist with any need.


Locations Insider™ Published Reports

Our Location Insider subscription offering provides ongoing analysis of service delivery location trends and the most important cities, regions, and skill sets. Access to reports and our analysts is available as an annual subscription.


Advanced Locations Tool

Power users of global services not only need to select locations and occasionally rebalance their portfolio, but also proactively monitor location developments in their current locations and make frequent decisions on how to place work in their priority geographies. Our Advanced Locations Tools is designed to both help track locations trends and provide the fact base for making standard work placement decisions (not to mention educating executive leadership on variations in cost, attrition, talent pool, risk, and other factors).


The Everest Group Difference

Global Sourcing

Sakshi Garg

Practice Director

Contact Sakshi

Recent-Research Recent Locations Insider™ Reports

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Determining Scalability Potential of a Location – Not as Easy as It Seems!!

The ability to increase scale/headcount is one of the key location selection criteria for most companies (both enterprises[...]
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Argentina Global Services Industry – Breaking Political Shackles?

In the past four to six years, Argentina has been viewed with caution by investors in Information Technology (IT) and Business Proce[...]
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Next-wave Location Profile – Kiev, Ukraine

Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services deliv[...]
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Webinar Deck: Is Your Delivery Locations Strategy Future-Proof?

On October 20, Everest Group hosted a one-hour webinar that offered insights on insight needed to make sure your location strategy is be[...]
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