Global Services Trends

Market Vista™, IT Services Forecaster, and Market Assessments provide the insights to understand the global services landscape

Domain expertise in pricing, locations, GICs and service delivery technologies

Making Sense of Global Services

Global services is a complex and diverse market to understand. With our rigorous definitions and leading data sets, we can help shed light on the most important trends and opportunities for your organization. These offerings complement our more detailed function and industry-specific capabilities

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Market Vista™

Market Vista™ is the industry’s leading source for comprehensive developments across sourcing models (outsourcing and GICs), locations, service providers, and risks. The subscription provides quarterly data and analysis of the global service market and access to reports and our analysts is available as an annual subscription




Everest Group's fact-based reports

IT Services Forecaster

Strategic investors in the outsourcing market need to understand the relative performance of service providers across functions, industries, and geographies. IT Services Forecaster is our new analysis of 20 leading service providers and designed for service provider executives and financial investors. Access to reports and our analysts is available as an annual subscription



Market Opportunity Assessment

The global services market is actually a combination of many smaller markets, which vary by function, geography, and industry. Service providers looking for opportunities to grow their business by entering new markets, use our datasets and expertise to provide the fact-base and insights to make informed investment decisions



Custom Market Tracking

For senior leaders, being able to continually make the right global services decisions for your organization is critical. We can provide customized tracking of the factors which help inform day-to-day decisions and confirm or dispute current strategies. Available on a timeframe which meets your needs (monthly, quarterly, semi-annually), examples include industry peer activities and performance, geographical developments, and others



Recent-Research Recent Market Vista Reports

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Market Vista™: 2016 Year in Review: Global Services Industry facing “Winds of Change”

Market Vista – 2016 Year in Review report gives an overview of the developments that took place in the gl[...]
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Webinar Deck: Make America Great Again – Protecting American Jobs

The global landscape for jobs could be undergoing a significant shift due to President Trump’s campaign promises and early action,[...]
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Are There Productivity Differences Across Locations?

Assessing relative differences in productivity across locations is of significant relevance to firms that leverage an integrated global delivery mo[...]
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Manufacturing - Global Services Trends in Q4 2016

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the co[...]
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