Global Services Trends

Market Vista™, IT Services Forecaster, and Market Assessments provide the insights to understand the global services landscape

Domain expertise in pricing, locations, GICs and service delivery technologies

Making Sense of Global Services

Global services is a complex and diverse market to understand. With our rigorous definitions and leading data sets, we can help shed light on the most important trends and opportunities for your organization. These offerings complement our more detailed function and industry-specific capabilities

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Market Vista™

Market Vista™ is the industry’s leading source for comprehensive developments across sourcing models (outsourcing and GICs), locations, service providers, and risks. The subscription provides quarterly data and analysis of the global service market and access to reports and our analysts is available as an annual subscription

 

 

VISIT REPORTS LIBRARY

Everest Group's fact-based reports

IT Services Forecaster

Strategic investors in the outsourcing market need to understand the relative performance of service providers across functions, industries, and geographies. IT Services Forecaster is our new analysis of 20 leading service providers and designed for service provider executives and financial investors. Access to reports and our analysts is available as an annual subscription

 

VISIT REPORTS LIBRARY

Market Opportunity Assessment

The global services market is actually a combination of many smaller markets, which vary by function, geography, and industry. Service providers looking for opportunities to grow their business by entering new markets, use our datasets and expertise to provide the fact-base and insights to make informed investment decisions

 

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Custom Market Tracking

For senior leaders, being able to continually make the right global services decisions for your organization is critical. We can provide customized tracking of the factors which help inform day-to-day decisions and confirm or dispute current strategies. Available on a timeframe which meets your needs (monthly, quarterly, semi-annually), examples include industry peer activities and performance, geographical developments, and others

 

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Recent-Research Recent Market Vista Reports

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Determining Scalability Potential of a Location – Not as Easy as It Seems!!

The ability to increase scale/headcount is one of the key location selection criteria for most companies (both enterprises[...]
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Argentina Global Services Industry – Breaking Political Shackles?

In the past four to six years, Argentina has been viewed with caution by investors in Information Technology (IT) and Business Proce[...]
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Webinar Deck: The Impact of Philippine Political Changes on Global Services, PLUS Market Vista™ Q3 Updates

On November 17, Everest Group hosted a one-hour webinar that offered insights on the globa[...]
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Global Locations Database - Standard Edition

Introduction The offshore locations landscape is evolving rapidly. It is critical that Global Sourcing Managers have an up-to-date view to effectively ev[...]
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