Global Services Trends

Market Vista™, IT Services Forecaster, and Market Assessments provide the insights to understand the global services landscape

Domain expertise in pricing, locations, GICs and service delivery technologies

Making Sense of Global Services

Global services is a complex and diverse market to understand. With our rigorous definitions and leading data sets, we can help shed light on the most important trends and opportunities for your organization. These offerings complement our more detailed function and industry-specific capabilities

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Market Vista™

Market Vista™ is the industry’s leading source for comprehensive developments across sourcing models (outsourcing and GICs), locations, service providers, and risks. The subscription provides quarterly data and analysis of the global service market and access to reports and our analysts is available as an annual subscription




Everest Group's fact-based reports

IT Services Forecaster

Strategic investors in the outsourcing market need to understand the relative performance of service providers across functions, industries, and geographies. IT Services Forecaster is our new analysis of 20 leading service providers and designed for service provider executives and financial investors. Access to reports and our analysts is available as an annual subscription



Market Opportunity Assessment

The global services market is actually a combination of many smaller markets, which vary by function, geography, and industry. Service providers looking for opportunities to grow their business by entering new markets, use our datasets and expertise to provide the fact-base and insights to make informed investment decisions



Custom Market Tracking

For senior leaders, being able to continually make the right global services decisions for your organization is critical. We can provide customized tracking of the factors which help inform day-to-day decisions and confirm or dispute current strategies. Available on a timeframe which meets your needs (monthly, quarterly, semi-annually), examples include industry peer activities and performance, geographical developments, and others



Recent-Research Recent Market Vista Reports

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EU GDPR: Is There a Silver Lining to the Disruption?

In April 2016, the European Parliament adopted the European Union General Data Protection Regulation (GDPR, officially EU 2016/679), which will com[...]
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Overview of Global Sourcing in Oil & Gas Vertical

The Oil and Gas (O&G) industry has been a moderate adopter of global sourcing. However, with declining oil prices and associated cost pressures, t[...]
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India Global Services Industry: A Look Back at the Last Decade and Our Future Outlook

A decade ago, Everest Group made some predictions about the India global services industry. In this Executive Brie[...]
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The Curious Case of Infosys and Vishal Sikka

When Vishal Sikka announced his decision to step down from the post of CEO and MD of Infosys on August 18, 2017, it marked the latest link (though likely n[...]
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