Insights

Client Testimonials

Everest Group has played a critical role in our IT transformation. They partnered with us right from the concept stage to helping us implement this transformation. The detailed, fact based approach, their understanding of organizational issues and the ability to align stakeholders to keep the initiative moving rapidly in our complex organization was exemplary. The Everest Group team has also demonstrated a strong commitment and accountability to help us identify and capture the envisaged value. They continue to be our trusted partner in the journey to the new IT operating model, a vision that was shaped with their support.

― Debashish Ghosh, Director, Bennett, Coleman & Co. Ltd. (Publishing arm of The Times Group)


The level and quality of service and information provided by Everest Group has exceeded our expectations. The research and support has materialized into an imperative for running our business.

― Head of Rightsourcing, Large Global Bank


The Business Trust has worked with the Everest Group since 2007 on the development and execution of South Africa’s BPO strategy. This has been part of South Africa’s BPO sector development partnership, which has attracted some of the world’s leading BPO companies to South Africa and put this country on the global BPO map. The evidenced-based strategic insight of this focused and professional group has brought a global perspective, clear insight and facilitative style to this work. They have become an important part of our team.

― Brian Whittaker, Chief Executive Officer, Business Trust


We gain valuable insights through Everest Group’s Recruitment Process Outsourcing research and our relationship with them.  The analysts bring deep industry expertise to bear. They provide comprehensive market and trend analysis that we have come to rely upon. 

― Michelle Goulet, Global RPO Practice, ManpowerGroup Solutions


Our Everest Group research subscription provides unparalleled business strategy guiding knowledge. In particular, we find that the comprehensive data and deep understanding of ITO market segment trends presented in Everest Group’s Analyst Strategy Days allow us to better position Intel value in our work with ITOs, and ultimately to bring that value to the ITOs’ clients. Everest Group helps us achieve our goals of doing this faster and smarter.

― Paul Edgecombe, Global Sales Director, System Integrators and IT Outsourcers, Intel Corporation, Enterprise Solution Sales


Everest Group’s team was very professional in their approach to help us execute a strategic sourcing initiative. Their ability to bring market knowledge, best practices, insights into service provider’s capabilities and their ability to take our entire team along were key to getting the right outcomes in a tight timeframe.

― Dr. Govindan Sridharan, Executive Director, GMR Airport Developers Limited


Our research subscription with Everest Group allows us to keep our finger on the pulse of the Procurement Outsourcing marketplace and we believe Everest Group’s PO research helps to educate C-level executives on the concept and value of Procurement Outsourcing. But it’s the analysts behind the research, their focus on Procurement Outsourcing and the strong relationship that we’ve built with them that makes our subscription so valuable.

―  Kristen Knouft, VP of Marketing, ICG Commerce


TCS leverages Everest Group’s BPO research as one of the inputs for its go-to-market strategy. Everest Group’s fact-based & comprehensive horizontal BPO research provides TCS with relevant perspectives on market dynamics. The analysts provide practical, grounded and actionable recommendations.

― Abid Ali Neemuchwala, Global Head, BPO Services, Tata Consultancy Services


For years, the Everest Group has provided valuable assistance in planning and executing our global sourcing strategy. Their market research and competitive insights are second to none.

― Russ Taruscio, Global Director, BP (retired)