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Events

CX Just Got Smarter, Faster, and Better with Agentic AI | LinkedIn Live

May 7, 2025

On-Demand LinkedIn Live

1 hour

Market Insights™
Important Considerations When Selecting AI-powered Language Translation Products
CX / Customer Experience

Important Considerations When Selecting AI-powered Language Translation Products | Market Insights™

by Anubhav Das and 3 others
Events
_AI Agents in Action Driving CX Excellence - GTP - 1200x628

AI Agents in Action: Driving CX Excellence

On-Demand Webinar

1 hour

Events
Customer Service Reimagined: The Agentic AI Way

Customer Service Reimagined: The Agentic AI Way | Conference

Friday, February 21

09:00 AM

Hotel Taj MG Road, Bengaluru, India

Blogs
CX / Customer Experience

The Click-to-Cancel Rule – Here’s What You Must Know! | Blog

by Uday Gupta and 2 others
PEAK Matrix®
Key Strengths and Areas of Improvement for CXM Providers
CX / Customer Experience

Key Strengths and Areas of Improvement for CXM Providers | Market Insights™

by David Rickard and 5 others
Events

Unlock 2025: CX Opportunities You Can’t Ignore | LinkedIn Live

January 23, 2025

10:00 AM PT | 1:00 PM ET

LinkedIn Live

30 minutes

Market Insights™
Buyers’ Technology Priorities for CXM Services
CX / Customer Experience

Buyers’ Technology Priorities for CXM Services | Market Insights™

by David Rickard and 6 others
Market Insights™
Outsourced Digital CXM - Adoption Trends by Solution
CX / Customer Experience

Outsourced Digital CXM – Adoption Trends by Solution | Market Insights™

by David Rickard and 6 others
Market Insights™
Key Drivers of the Anticipated Work-at-Home-Agent Resurgence
CX / Customer Experience

Key Drivers of the Anticipated Work-at-Home-Agent Resurgence | Market Insights™

by Aishwarya Barjatya and 1 other