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  • Market Insights™
    Sep. 17, 2021

  • Thematic Report
    Nov. 03, 2025

    Enterprises are increasingly turning to Order Management System (OMS) platforms to manage rising omnichannel commerce complexities. This report explores how modern OMS solutions have evolved from transactional tools into strategic orchestration engines, enabling enterprises to handle…
  • Provider Compendium
    July 10, 2024

    The Vendor Management System (VMS) – Provider Compendium offers a detailed and fact-based overview of VMS technology providers’ offerings and capabilities. In this compendium, we provide factual profiles for 18 VMS providers, covering their company overviews,…
  • Viewpoint
    April 15, 2025

    Customer Experience (CX) is fundamentally transforming as enterprises shift from managing costs to achieving measurable business outcomes. With generative AI, Large Action Models (LAMs), and advanced analytics at the core, organizations are adopting outcome-driven strategies that…
  • State of the Market
    Feb. 02, 2024

    In recent years, investments in 5G engineering had skyrocketed, driven by 5G’s high reliability, low latency, high bandwidth, easy customizability, and strong support for a plethora of use cases. Telecommunication Service Providers (TSPs) and Telecommunication Equipment…
  • Thematic Report
    Sep. 12, 2025

    In today’s dynamic talent landscape, organizations must continuously track both in-demand and emerging roles and skills to enable strategic workforce planning. Rising demand often signals heightened competition or increased attrition risk, making it critical to analyze…
  • PEAK Matrix®
    Jan. 23, 2025

    Enterprises are increasingly identifying gaps in their data ecosystems as they seek to harness generative AI’s full potential. To address these gaps, businesses are prioritizing their data strategy to build AI-ready data ecosystems. AI advances have…
  • Provider Profiles
    Nov. 27, 2024

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Provider Compendium
    July 29, 2025

    Enterprises are modernizing their technology foundations to stay agile, data-driven, and competitive. This shift is driving the demand for scalable, intelligent cloud platforms. Google Cloud has become a key enabler in this journey, offering advanced analytics,…
  • Thematic Report
    March 09, 2026

    As the talent competition intensifies and the demand for high-impact, future-ready skills continues to outpace supply, it is vital to maintain a strong employer brand. In a landscape where specialized functional and behavioral skills set the…
  • PEAK Matrix®
    June 27, 2024

    In 2023, the Property and Casualty (P&C) insurance industry progressed in digital transformation, prioritizing platform modernization to meet evolving business and customer demands. In this landscape, Guidewire was pivotal for insurers seeking to update their core…
  • March 15, 2024

    In the technology talent market, the acute shortage of niche and specialized talent remains a major challenge. This, combined with the accelerated obsolescence of vital skills and increased attrition rates for emerging skills, has compelled IT…
  • PEAK Matrix®
    Aug. 31, 2021

    Despite the pandemic, the global multi-process Finance and Accounting Outsourcing (FAO) market continued to grow at a steady rate of 5-7% in 2020. While transaction volumes and large-scale initiatives, especially in heavily impacted industries, shrank for…
  • State of the Market
    Jan. 09, 2024

    The pandemic made enterprises realize the importance of contingent workforce, driving the expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Vendor Management System (VMS) markets. Despite the recent economic slowdown, CWM…
  • Provider Compendium
    Oct. 21, 2024

    With enterprises maturing in their cloud journeys, the public cloud market has evolved as well, with steady demand for hyperscaler services and increasing innovations in AI, advanced data analytics, and integrated security. Many enterprises across industries…
  • Provider Compendium
    Sep. 30, 2025

    In recent years, life sciences enterprises have reoriented their R&D investments, prioritizing pipeline efficiency and a strategic focus on large and novel molecules. This shift has intensified efforts around cost containment and created a stronger need…
  • PEAK Matrix®
    Sep. 24, 2024

    Digital Adoption Platforms (DAPs) are pivotal in bridging the gap between sophisticated technology and user adoption, ensuring that users can effectively leverage their digital tools’ full potential. Their importance is magnified by the modern workplace’s challenges.…
  • Thematic Report
    May 31, 2024

    In 2024, Trust and Safety (T&S) continues to be a top priority for online platforms due to the proliferation of harmful content and a tightening regulatory landscape. Gen AI, while contributing to the issue by enabling…
  • Viewpoint
    May 08, 2025

    The shift from fee-for-service to Value-based Care (VBC) is increasing due to payer mandates and the long-term promise of improved outcomes and lower costs. However, this transformation is unfolding amid economic uncertainty, tariff-driven inflation, and healthcare…
  • Webinar Deck
    April 15, 2025

    Led by our experts Rohitashwa Aggarwal, Partner, Ravneet Kaur, Practice Director, Akshay Mathur, Vice President, and Abhishek Sharma, Managing Partner, this informative webinar will explore how enterprises can move beyond GCC establishment to drive long-term value…

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