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  • PEAK Matrix®
    Dec. 03, 2024

    Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable…
  • PEAK Matrix®
    March 28, 2025

    As enterprises accelerate digital transformation, custom application development remains essential for them to address unique business needs, modernize legacy systems, and build differentiated digital experiences. Unlike off-the-shelf or low-code solutions, custom development empowers businesses to create…
  • State of the Market
    June 28, 2024

    In 2023, insurance companies improved profitability through rate hikes, better underwriting, higher investment returns, and reduced systemic risk. However, the industry faces a significant challenge: over the past two decades, nominal GDP growth has outpaced premium…
  • Provider Compendium
    Nov. 21, 2025

    The Property and Casualty (P&C) insurance sector is undergoing a fundamental IT-driven transformation, spurred by the growing impact of climate risks, inflationary pressures, regulatory complexities, and demand for digital-first customer experiences. This compendium explores how insurers…
  • Thematic Report
    Jan. 24, 2025

    Generative AI can potentially revolutionize the life sciences industry, driving innovation across key areas of the value chain. By streamlining drug discovery, optimizing clinical trials, and enhancing decision-making, it can significantly reduce the time and cost…
  • In the News
    Nov. 23, 2021

    Technology outsourcing is expected to grow by around 20% annually over the next decade as companies across the world step up digital transformation initiatives and renew existing contracts with IT vendors, experts told ET. As businesses…
  • Provider Snapshot
    Sep. 10, 2024

    T The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and…
  • State of the Market
    June 28, 2024

    The insurance intermediary segments (agents, brokers, and managing general agents (MGAs)) across the globe had a strong uptick post the pandemic. This growth is due to the rising consolidation, rates hardening, increasing complexity of insurance products,…
  • Thematic Report
    Sep. 23, 2025

    The consulting services market is entering 2025 on a path of gradual and uneven recovery after a significant slowdown in 2024. While discretionary advisory spend remains constrained, demand is resurging in pockets, particularly around digital transformation,…
  • Tech Launch Perspective
    Sep. 22, 2025

    Alternative asset managers are increasingly under pressure to modernize operations, address transparency gaps, and adopt AI to support complex investment workflows. Allvue Systems’ latest product announcements respond to these needs with the introduction of its Agentic…
  • Viewpoint
    Feb. 06, 2026

    India’s Union Budget 2026-27 marks an important inflection point for global services delivery, not through sweeping reforms, but by quietly removing a persistent source of operational friction. Changes to safe-harbor thresholds, margin standardization, and faster unilateral…
  • PEAK Matrix®
    Sep. 17, 2024

    As Global In-house Centers (GICs) gain prominence worldwide, enterprises are increasingly leveraging providers to optimize their in-house delivery capabilities. This focus has become even more critical in today’s challenging economic environment, where enterprises face significant pressures…
  • Tech Launch Perspective
    Sep. 17, 2025

    In July 2025, Compass UOL, a subsidiary of The AI Revolution Company, announced a suite of agentic AI tools for banking and financial services, now listed in AWS Marketplace under its newly introduced AI agents and…
  • State of the Market
    Dec. 23, 2024

    Cloud solutions are propelling businesses to expand, boost adaptability, and accelerate innovation through readily available resources and infrastructure, eliminating substantial initial investments. North America leads globally in cloud services with a market driven by rapid technology…
  • Provider Recognition
    Sep. 03, 2024

    What is the Everest Group Engineering Services (ES) Top 50™? This report provides a clear and objective overview of the third-party services market and how ES providers compare to each other. It will assist enterprises in…
  • FEATURED
    PEAK Matrix®
    May 11, 2026

    Modern data environments are becoming increasingly complex, distributed, and dynamic, making it difficult for enterprises to maintain consistent governance, visibility, and control across data assets. Despite growing investment in enterprise data initiatives, many organizations still struggle…
  • Provider Snapshot
    Aug. 30, 2024

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Accelerator
    July 29, 2024

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us In a constantly evolving world, value-driven business is a key driver for long-term success. Enterprises are increasingly embracing a triple-bottom-line…
  • Tech Launch Perspective
    Sep. 08, 2025

    FNZ’s Advisor AI represents an important step in embedding generative AI into wealth management. The launch focuses on improving advisor productivity and enabling personalized client engagement. As part of FNZ’s broader AI strategy with Microsoft, Advisor…
  • Provider Snapshot
    Sep. 05, 2024

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…

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