All Reports Events Blogs Videos
Showing 4,883 results
  • Tech Launch Perspective
    May 06, 2026

    Adobe strengthened its positioning in agentic customer experience transformation at Adobe Summit 2026, with announcements focused on bringing content, data, journeys, commerce, analytics, and ecosystem partnerships into a more unified enterprise CX platform. The launch of…
  • Tech Launch Perspective
    Dec. 02, 2025

    Microsoft’s latest digital workplace product announcements at Microsoft Ignite 2025 emphasize the accelerating integration of generative AI, data orchestration, and contextual support across enterprise collaboration environments. With tools such as Microsoft Agent 365 and Microsoft 365…
  • Thematic Report
    June 30, 2025

    Customer Experience (CX) has emerged as a key differentiator for insurers facing rising customer expectations, intensified competition from InsurTechs, and tighter regulatory scrutiny. To build lasting value and loyalty, leading insurers across both Life and Annuities…
  • Tech Launch Perspective
    April 17, 2026

    Healthcare providers are increasingly adopting AI-driven solutions to address administrative inefficiencies, workforce shortages, and rising expectations for seamless patient experiences. This report explores how agentic AI is reshaping patient engagement and point-of-care workflows through automation, conversational…
  • Tech Launch Perspective
    Dec. 30, 2025

    Cisco’s edge computing infrastructure strategy for AI reflects growing enterprise demand for scalable, secure, and real-time AI deployment at the edge. This report analyzes Cisco’s announcements at the Cisco Partner Summit 2025, emphasizing the company’s Unified…
  • PEAK Matrix®
    Nov. 14, 2024

    The financial landscape is shifting due to aggressive rate hikes and intensified competition from FinTechs. In response, the consumer loan origination systems industry is prioritizing innovation to maintain bank profitability and adapt to changing consumer demands.…
  • Tech Launch Perspective
    Dec. 24, 2025

    Amazon Business’ product announcements at Reshape 2025 reflect a strategic shift from a transactional platform to an AI-enabled B2B marketplace. With the introduction of tools such as Amazon Business Assistant and Savings Insights, the platform aims…
  • Technology Application Deep Dive
    Dec. 02, 2025

    Advanced semiconductor packaging encompasses a broad set of integration technologies, including wafer-level, 2.5D, 3D, panel-level, and embedded packaging, that enable high-density interconnects, reduced form factors, enhanced thermal performance, and heterogeneous system-level integration. As transistor scaling slows,…
  • Thematic Report
    Aug. 02, 2024

    This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network…
  • Provider Compendium
    Nov. 25, 2025

    Life sciences enterprises are accelerating their shift to modern digital platforms to meet evolving demands for agility, patient-centricity, and regulatory compliance. Traditional ERP and CRM systems are giving way to cloud-based platforms that enable intelligent, connected…
  • Provider Compendium
    Feb. 02, 2026

    The public cloud market is expanding as enterprises pursue transformation, innovation, and resilience through data-driven and AI-led modernization initiatives. Google Cloud is strengthening its position by investing in AI-native platforms, advanced data and analytics capabilities, and…
  • Executive Briefs
    Dec. 10, 2025

    The Service Provider Health Check – BPS is a quarterly report assessing leading BPS providers’ financial and operational health. It equips enterprises with key insights for RFP evaluations, contract negotiations, and risk management. In this report,…
  • Viewpoint
    May 05, 2025

    The insurance industry is transforming from a traditionally conservative landscape to a tech-savvy, customer-centric ecosystem. This Viewpoint explores how insurers are embracing next-generation technologies, including AI, automation, and generative AI, to modernize their operations. It delves…
  • Tech Launch Perspective
    Nov. 11, 2025

    Enterprises are increasingly adopting AI-assisted tools to improve developer productivity, strengthen security, and accelerate modernization. However, most current tools function as code suggestion plug-ins rather than holistic development platforms. IBM’s Project Bob represents a more comprehensive…
  • PEAK Matrix®
    Oct. 14, 2024

    European enterprises invest to enhance customer and employee experiences, optimize processes and costs, drive growth, and advance sustainability. Historically, enterprises received subdued RoI from their digital transformation initiatives due to a lack of a clear vision…
  • PEAK Matrix®
    Dec. 10, 2024

    Enterprises use AI to reduce costs, enhance stakeholder experiences, and drive revenue, with investments expected to grow due to generative AI advances. However, scaling AI initiatives remains challenging due to complex technology landscapes, legacy data issues,…
  • PEAK Matrix®
    Aug. 21, 2024

    The Customer Experience Management (CXM) market in the Americas experienced moderate growth due to a stable economy, especially in the US. This favorable climate encouraged substantial investments from regional providers. Businesses are accelerating their digital transformation…
  • Provider Compendium
    Nov. 19, 2025

    Veeva has become a cornerstone in life sciences digital transformation, offering cloud-based platforms across clinical, regulatory, safety, quality, and commercial functions. As enterprises increasingly adopt Veeva’s vault-based applications and scale global deployments, the demand for specialized…
  • Thematic Report
    Jan. 27, 2025

    Generative AI can potentially revolutionize the healthcare payer industry, driving innovation across critical areas like claims processing, member engagement, and care management. By enhancing operational efficiency and improving outcomes for both payers and members, it is…
  • Tech Launch Perspective
    Dec. 05, 2025

    Salesforce continues to advance its enterprise AI agenda by extending agentic capabilities across its platform and embedding AI-driven automation into core and adjacent applications. This report evaluates Salesforce’s key product announcements at Dreamforce 2025, including the…

Items per page