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  • Press Release
    Oct. 21, 2021

    Pharmaceutical firms are seeking faster time to market, reduced costs and access to technology, thereby generating rapid traction in life sciences outsourcing marketing The life sciences industry is going through a renaissance period that is marked…
  • Location Spotlight
    Jan. 05, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Viewpoint
    Feb. 06, 2025

    Everest Group’s Global CFO Survey 2025 reveals that CFOs face challenges adapting to customer demand, managing risk, and leveraging digital technology while prioritizing revenue and growth, cost and profitability, and ESG and sustainability. This focus, coupled…
  • Location Spotlight
    Nov. 07, 2025

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. These reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Quarterly Earnings Analysis
    March 25, 2026

    Everest Group’s Quarter Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…
  • Thematic Report
    Dec. 13, 2024

    Unattended checkout solutions are becoming increasingly essential for retailers and customers in today's fast-paced retail environment. These systems can significantly reduce operational costs for retailers by minimizing the need for staff at traditional checkout counters. This…
  • Viewpoint
    March 12, 2026

    The global services industry has continuously reinvented its delivery model in response to structural shifts in technology, economics, and geopolitics. For decades, enterprises and providers have anchored their global delivery portfolios on traditional determinants such as…
  • June 14, 2024

    Generative AI adoption is gaining momentum across horizontal functions such as IT security, HR, marketing, and legal, with technology-centric functions such as IT and security leading in enterprises’ gen AI spend. Key use cases include automated…
  • PEAK Matrix®
    Sep. 05, 2024

    The lending services operations market has experienced significant turmoil in recent years due to high interest rates and other macroeconomic factors, leading to reduced consumer activity. Consequently, providers are continuously innovating to meet local requirements and…
  • Provider Compendium
    May 17, 2024

    Amid dynamic shifts in the market, the insurance intermediary sector is transforming significantly. A prominent trend is emerging toward prioritizing digitization and embracing advanced technologies to drive change, particularly given the challenging economic landscape and ongoing…
  • Tech Launch Perspective
    June 12, 2025

    Temenos has introduced a new AI-powered compliance solution, Financial Crime Mitigation (FCM) AI Agent, designed to address the financial services industry’s critical pain points in FCM. The platform aims to reduce false positives, screen real-time transactions,…
  • PEAK Matrix®
    Nov. 25, 2024

    The age of generic, one-size-fits-all healthcare solutions has ended. Patient and member engagement is vital to ensure personalized care for patients. Today, personalized communication is essential to enhance user satisfaction and ensure adherence to treatment plans.…
  • Thematic Report
    Dec. 18, 2024

    Pharmacy Benefit Managers (PBMs) play a key role in the healthcare industry, managing pharmacy products and facilitating real-time interactions among stakeholders. In recent years, PBMs have expanded beyond their core functions to adapt to evolving market…
  • Tech Launch Perspective
    June 10, 2025

    Voluntary benefits and supplemental health providers are under increasing pressure to modernize their legacy administration systems in order to meet evolving market demands, navigate growing regulatory complexities, and keep pace with rising consumer expectations. Many of…
  • Provider Compendium
    Aug. 22, 2025

    The increasing adoption of AI, generative AI, analytics, and industry-specific solutions across drug development, commercialization, and regulatory compliance is driving the rapid growth of digital services in the life sciences sector. Enterprises are turning to these…
  • Provider Snapshot
    Sep. 24, 2024

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • PEAK Matrix®
    April 22, 2024

    Amid evolving market dynamics, the insurance intermediary sector is transforming significantly. There is a noticeable shift toward prioritizing digitization and adopting advanced technologies to drive change, especially amid the challenging economic landscape and ongoing market consolidation.…
  • Viewpoint
    May 31, 2024

    Healthcare organizations use Revenue Cycle Management (RCM) to manage the administrative and clinical functions related to processing claims, receiving payments, and generating revenue. The cycle begins with a patient scheduling an appointment and continues until the…
  • State of the Market
    July 31, 2025

    As consumer behaviors shift and economic uncertainty intensifies, enterprises are rethinking loyalty as a strategic lever for sustained customer engagement. This report provides a comprehensive overview of the global loyalty platform landscape, examining how platform providers…
  • Provider Snapshot
    Aug. 01, 2024

    The highly dynamic global services market is evolving rapidly, shift priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining growth strategies. As enterprises explore various sourcing models to uncover…

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