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  • Provider Compendium
    April 14, 2025

    Supply chain services are the most significant investment area for Retail and Consumer Packaged Goods (RCPG) firms, driven by the need for agility, resilience, and efficiency. As these firms navigate evolving market dynamics, digital disruptions, and…
  • Technology Awareness Deep Dive
    Dec. 30, 2025

    The global rise in aging population creates a need for several strategies to manage age-associated diseases, health challenges, extend longevity, and increase quality of life. As we understand the science of aging and the interconnections of…
  • Thematic Report
    Dec. 24, 2025

    Enterprise AI is transitioning from experimentation to scaled deployment, as organizations focus on operationalizing AI through integrated technology stacks. As AI adoption deepens across business functions, enterprises are demanding comprehensive infrastructure and platform capabilities that support…
  • Voice of the Customer
    May 07, 2026

    Individual life insurers are modernizing their technology stacks to improve underwriting-to-issue speed, strengthen operational controls, and elevate digital experiences for advisors and policyholders. Yet legacy platforms, technical debt, and integration complexities continue to absorb a meaningful…
  • Provider Snapshot
    July 22, 2025

    Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprises…
  • Thematic Report
    Nov. 28, 2024

    An effective technology-based moderation solution can reduce the need for moderators to engage directly with harmful content, thereby scaling and streamlining the process. As enterprises grapple with harmful content detection and moderation, they are increasingly investing…
  • State of the Market
    June 13, 2025

    Sustainability has evolved from a corporate aspiration into a business-critical mandate, and technology-enabled services are emerging as vital tools in accelerating enterprise sustainability efforts. This report presents a structured, in-depth view of the sustainability enablement technology…
  • Tech Provider Spotlight
    Dec. 19, 2025

    Banking, Financial Services, and Insurance (BFSI) enterprises are fundamentally transforming customer engagement, driven by rising expectations for personalized, timely, and compliant communication. Traditional marketing environments – limited by fragmented data, manual content workflows, and siloed tools…
  • State of the Market
    Aug. 12, 2025

    Europe and APAC are at the forefront of healthcare transformation, driven by rising care demands, health equity goals, and digital acceleration. Healthcare enterprises across both regions are adopting scalable, tech-enabled models to deliver integrated, patient-centric care.…
  • Viewpoint
    Sep. 24, 2025

    Mid-sized enterprises are increasingly adopting Contingent Workforce Management (CWM) solutions to enhance flexibility, manage costs, and address compliance risks. However, traditional enterprise-focused Vendor Management Systems (VMS) platforms tend to impose complex, costly, and resource-intensive models that…
  • Tech Launch Perspective
    June 30, 2025

    In April 2025, IBM unveiled the latest evolution of its mainframe portfolio with the introduction of IBM Z17, advancing its long-standing leadership in mainframes. IBM has long been a cornerstone in the evolution of enterprise computing,…
  • Thematic Report
    Aug. 30, 2024

    Africa is poised to become a key IT-BP outsourcing destination, offering a vast, untapped opportunity for global services. A large young talent pool, multilingual capabilities, and significant cost advantages drive this shift. Africa's time zones, in…
  • Thematic Report
    June 20, 2024

    Patient recruitment is a complex and dynamic part of clinical trial management, requiring proactive strategies, collaborations, and innovation to overcome challenges and achieve enrollment targets. Patient recruitment is vital for clinical trials, yet it presents challenges…
  • Provider Compendium
    Dec. 10, 2025

    Evolving investor demands, product innovation, and heightened compliance expectations are rapidly modernizing the AWM industry. Customer Experience Orchestration Products (CXOPs) have become foundational to these transformation agendas, enabling firms to deliver personalized, consistent, and data-driven experiences…
  • State of the Market
    Feb. 21, 2025

    Process orchestration enables business users to design, manage, and monitor end-to-end business processes. It includes key capabilities, such as modeling processes, managing business rules, designing user interfaces to capture/present data, managing the hybrid workforce of enterprises,…
  • Location Spotlight
    March 09, 2026

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the…
  • Tech Launch Perspective
    June 26, 2025

    As enterprise AI adoption accelerates, organizations are ramping up investments in infrastructure capable of supporting a broad spectrum of AI workloads, from training to inference, across data center, cloud, and edge environments. AI is fueling demand…
  • Tech Launch Perspective
    June 25, 2025

    At SAP Sapphire 2025, SAP reinforced its ambition to lead in enterprise AI by unveiling a range of innovations under its Business AI umbrella. Key announcements include the launch of AI Foundation, positioned as the operating…
  • Executive Briefs
    Sep. 16, 2025

    The Service Provider Health Check is a quarterly report that assesses leading IT-BP and engineering providers’ financial and operational health. It equips enterprises with key insights for RFP evaluations, contract negotiations, and risk management. In this…
  • Provider Recognition
    June 10, 2025

    What is the Everest Group BPS Top 50™? The Everest Group BPS Top 50™ is a global list of the 50 largest third-party providers, based on their Business Process Services (BPS) revenues and Year-on-Year (YoY) growth.…

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