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  • Executive Briefs
    Sep. 16, 2025

    The Service Provider Health Check is a quarterly report that assesses leading IT-BP and engineering providers’ financial and operational health. It equips enterprises with key insights for RFP evaluations, contract negotiations, and risk management. In this…
  • Provider Recognition
    June 10, 2025

    What is the Everest Group BPS Top 50™? The Everest Group BPS Top 50™ is a global list of the 50 largest third-party providers, based on their Business Process Services (BPS) revenues and Year-on-Year (YoY) growth.…
  • Thematic Report
    Sep. 19, 2024

    In addition to leveraging our research expertise of over 30 years, the provider snapshots are based on the following sources of information: PEAK Matrix reports Proprietary databases Company filings Contents In this research, we analyze providers…
  • Viewpoint
    Feb. 16, 2026

    Healthcare providers face macroeconomic and internal challenges, including regulatory shifts, workforce shortages, and outdated IT infrastructure. These pressures have intensified scrutiny on Revenue Cycle Management (RCM), which plays a key role in ensuring timely reimbursements and…
  • PEAK Matrix®
    Aug. 07, 2024

    Mid-market life sciences enterprises are increasingly transforming digitally to remain agile and resilient amid global uncertainties. They face unique challenges that differ from those of larger counterparts, necessitating sourcing needs such as client intimacy, agility, and…
  • Location Spotlight
    Feb. 06, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Executive Briefs
    July 19, 2021

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us E-auctions are a powerful tool leveraged by the procurement function to drive cost pressures in competitive negotiations. Traditionally, e-auctions were…
  • Viewpoint
    April 22, 2025

    As US healthcare providers grapple with a turbulent economic and regulatory landscape, new tariffs and evolving policies are reshaping operational and financial realities across the sector. In response, providers are reassessing spending, delaying technology investments, and…
  • Provider Compendium
    Oct. 16, 2024

    Mid-market enterprises are strategically prioritizing digital transformation to stay agile, resilient, and competitive in today’s fast-paced business environment. By outsourcing IT, they are integrating advanced technologies such as cloud computing, data analytics, AI, and automation into…
  • Webinar Deck
    June 27, 2025

    The automotive industry’s future, defined by enhanced safety, autonomy, and intelligent mobility, has led to greater focus on image sensors as pivotal components in vehicle perception systems. Recent advancements in sensor technology, including high-resolution imaging, AI…
  • Viewpoint
    June 20, 2024

    Strategic partnership management enables enterprises to collaborate with partners, improving in-house efficiency. Partners identify productivity opportunities, such as transitioning in-house agents to the providers’ care. This approach fosters long-term, mutually beneficial relationships between providers and enterprises…
  • Tech Launch Perspective
    June 26, 2025

    As enterprise AI adoption scales, organizations are actively investing in infrastructure that supports diverse AI workloads, from training to inference, across data center and edge environments. AI is driving demand for specialized chips, private cloud flexibility,…
  • Webinar
    Nov. 18, 2025

    In 2025, transformation remains at the forefront of the global services industry. With AI reshaping the solutioning landscape and costs remaining volatile, the rules of deal structuring are changing rapidly. Additionally, sourcing models and delivery economics…
  • Event
    Sep. 21, 2021

    LIVE WEBINAR 5 New Ways to Drive Strategic Results from Procurement OutsourcingAccess the on-demand webinar, which was delivered live on September 21, 2021. In recent years, procurement has evolved from predominantly focusing on savings and operational…
  • Press Release
    Oct. 21, 2021

    Pharmaceutical firms are seeking faster time to market, reduced costs and access to technology, thereby generating rapid traction in life sciences outsourcing marketing The life sciences industry is going through a renaissance period that is marked…
  • Thematic Report
    May 02, 2024

    As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including…
  • Location Spotlight
    April 30, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Provider Compendium
    April 27, 2026

    Agentic AI platforms enable enterprises to design and govern autonomous AI agents that can interpret high-level business objectives and execute complex, cross-system workflows. These platforms support goal-driven reasoning, multi-step task orchestration, and adaptive decision-making in response…
  • Accelerator
    Sep. 17, 2024

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us The Software Product Engineering Services (SPES) Request For Proposal (RFP) toolkit is a comprehensive resource that streamlines soliciting proposals for…
  • Provider Compendium
    Dec. 27, 2024

    Businesses are turning to low-code application development to streamline software development processes and improve their ability to respond to market changes. Low-code application development platforms have evolved to offer advanced capabilities, such as generative AI integration,…

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