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  • Thematic Report
    July 17, 2020

    The healthcare provider industry is currently combating an unprecedented pandemic wave, leading to rapid transformation at breakneck speed. Traditionally, healthcare providers have been the slowest adopters of technology, but they are now compelled to adopt technological…
  • Provider Compendium
    Aug. 21, 2020

    The Digital Adoption Platform (DAP) – Technology Vendor Profile Compendium is a companion to Everest Group’s recently published Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2020 report. The compendium provides comprehensive…
  • Executive Briefs
    July 17, 2020

    This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership or purchase, please contact us Multiple organizations have set up a Vendor Management Office (VMO) to manage their vendor relationships…
  • PEAK Matrix®
    July 20, 2020

    The Digital Adoption Platform (DAP) market is growing at a significant rate, as an increasing number of enterprises realize the urgency to reap the benefits from their digital initiatives. Currently, enterprises face various challenges, such as…
  • PEAK Matrix®
    June 09, 2020

    Consumerism, the rise of digital, margin pressures, regulatory uncertainty, and value-based care are increasingly pushing healthcare payers to rethink their business models. Many payers – especially larger ones with multi-state presence – are strengthening their market…
  • Provider Recognition
    July 13, 2020

    The Everest Group BPS Top 50 is a global list of the 50 largest third-party providers, based on their Business Process Services (BPS) revenues (excluding public-sector services) and year-on-year growth. BPS is also referred to as…
  • Provider Profiles
    July 08, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Thematic Report
    July 30, 2020

    Many organizations have adopted the global sourcing model to deliver corporate functions such as Finance & Accounting (F&A), Human Resources (HR), procurement, legal, marketing, real estate, and Supply Chain Management (SCM). These functions have different levels…
  • Provider Profiles
    June 26, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Profiles
    June 26, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • PEAK Matrix®
    June 26, 2020

    With growing need for smart medical devices, remote health monitoring solutions, shorter product development timelines, and regulatory compliance, medical device enterprises are increasingly leveraging digital technologies to achieve higher revenue and remain competitive. To fulfill these…
  • Viewpoint
    June 18, 2020

    Beginning as a regional health crisis, COVID-19 has spread globally, creating a health crisis of historic proportions. Not only has the virus adversely impacted human health, it has also significantly disrupted the global services industry. The…
  • Executive Briefs
    July 09, 2020

    This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership or purchase, please contact us In this executive brief, Everest Group analysts provide the benefits and best practices of implementing…
  • Provider Compendium
    Nov. 20, 2020

    Enterprises’ cloud consumption has experienced a dramatic shift – from an initial skeptical outlook toward the public cloud to going all in on the public cloud – in the last few years. More than 90% of…
  • Thematic Report
    May 15, 2020

    Market Vista report provides data and analysis highlighting the key trends and developments in the fast-evolving global offshoring and outsourcing market. Market Vista captures the key developments across outsourcing transaction trends, health of GBS centers, location…
  • Provider Compendium
    May 29, 2020

    Services procurement / SOW – Service Provider Profile Compendium 2020 provides accurate, comprehensive, and fact-based snapshots of eight SOW service providers. It offers a detailed profile of each SOW service provider, with a comprehensive picture of…
  • Thematic Report
    Jan. 15, 2021

    Investments in Engineering Research and Development (ER&D) remain critical for enterprises to address customer demand, enhance customer experience, and stay ahead of market trends. Although the COVID-19 outbreak negatively impacted industries such as automotive, aerospace &…
  • May 20, 2020

    This Virtual Roundtable Discussion Summary is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us. Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to…
  • Thematic Report
    June 17, 2020

    Life sciences companies are at a major crossroads: The fruits of the traditional blockbuster model have been consumed, and enterprises realize that the way forward is a targeted approach to diseases. Traditional business and operating models are…
  • Thematic Report
    July 24, 2020

    In the last few years, global services delivery from Africa has experienced a significant uptick, largely driven by Africa’s emergence as the next low-cost location for small-scale Global Business Services (GBS) centers. This is driven by…

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