All Reports Events Blogs Videos
Showing 4,885 results
  • Provider Profiles
    July 21, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Webinar Deck
    Nov. 05, 2020

    On November 5, Everest Group hosted a webinar titled, "Engineering for the 5G World: Telecom’s Top Priorities." 5G has had a significant impact on the telecom industry’s engineering priorities – for both the provisioning and the…
  • State of the Market
    July 21, 2020

    One of the most potent levers enabling digital transformation in recent times is Intelligent Automation in Business Processes (IABP). A range of IABP solutions leveraging a combination of RPA, Artificial Intelligence (AI), and advanced analytics is…
  • Provider Profiles
    July 21, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • PEAK Matrix®
    June 30, 2020

    The growing demand for upskilling and reskilling employees and the challenges of catering to a diverse workforce have increased the complexity of executing learning activities in-house. Enterprises are thus increasingly looking to outsource their learning activities…
  • Provider Profiles
    July 21, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • PEAK Matrix®
    Oct. 20, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • Webinar Deck
    May 09, 2019

    On May 9, Everest Group hosted a webinar titled, "Outsourcing Pricing: Do You Know What You Don’t Know? (Key Trends Impacting Your Agreements)." The webinar covered major disruptions, the impact of geopolitical restrictions, and key commercial…
  • State of the Market
    June 22, 2020

    In 2019, when leading economies were experiencing difficulties – the US involved in a trade war with China and the UK facing uncertainty over Brexit – P&C insurers had not yet felt the burden on their…
  • Provider Profiles
    July 08, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Viewpoint
    June 23, 2020

    On April 23, 2020, Randstad US and AMN Healthcare announced a strategic partnership to offer comprehensive workforce solutions for the healthcare industry. This announcement comes at an important time, when the US healthcare industry is experiencing…
  • PEAK Matrix®
    June 29, 2020

    The economic uncertainty created by COVID-19 has increased the focus on digital Customer Experience (CX) for enterprises in a scenario where they look to enhance customer experience and contain costs. Many service providers are experiencing a…
  • Location Spotlight
    Oct. 23, 2020

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of…
  • State of the Market
    July 24, 2020

    Enterprises are grappling with unprecedented challenges in the wake of the pandemic, including demand cuts, supply chain disruption, business and service continuity challenges, and cybersecurity risks, among others. The need of the hour is to identify…
  • Provider Compendium
    Dec. 11, 2020

    Enterprises’ cloud consumption has experienced a dramatic shift – from a skeptical outlook toward the public cloud to going all out on the public cloud – in the last few years. More than 90% of enterprises…
  • Provider Compendium
    Dec. 11, 2020

    Application management as a practice area has existed as long as applications. However, the mandate, scope, and value that enterprises demand from services have evolved tremendously over the last few years. The performance of applications is…
  • PEAK Matrix®
    Sep. 30, 2020

    Enterprises are increasingly focusing on offering differentiated experiences to achieve sustained competitive advantage. The narrative around experience has also shifted from customer to stakeholder experience, involving customers, employees, partners, and the larger ecosystem. COVID-19 has also…
  • Provider Compendium
    Dec. 04, 2020

    Enterprises’ cloud consumption has experienced a dramatic shift – from a skeptical outlook toward the public cloud to going all out on the public cloud – in the last few years. More than 90% of enterprises…
  • In the News
    Feb. 08, 2019

    The global multi-process HR outsourcing market (MPHRO) will continue its 6% to 8% growth over the next three years, exceeding $5 billion in 2020, the Everest Group has predicted. The group’s new report covers the 2017…
  • PEAK Matrix®
    March 29, 2019

    The global RPO market witnessed a tremendous growth in 2018 as the market witnessed a significant uptick in activity across buyer segments, industries and geographies. The year 2018 saw a few mega-sized deals being signed as…

Items per page