UK Contingent Staffing Service Providers PEAK Matrix® Assessment 2023

Top UK Contingent Staffing Service Providers

The UK contingent staffing industry was contracted by the pandemic in 2020, and the use of contingent staffing plummeted throughout the country. As the industry began to recover in 2021, heightened contingent talent demand due to a rapid rise in the talent demand-supply gap, labor pyramid distortion, and the Great Resignation accelerated growth in the second half of the year. Providers tapped into this opportunity and improved their sourcing capabilities to meet enterprises’ increasing demands. In addition, domains such as DE&I, upskilling and reskilling, and managed services gained prominence and became the key differentiating factors among providers.

This report examines the dynamics of the contingent staffing provider landscape in the UK and its impact on the UK contingent staffing market (overall staffing and IT staffing) in 2021. It provides an overview of the market and analyzes the domains in which providers have differentiated themselves. The report also positions 21 contingent staffing providers on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants.

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What is in this PEAK Matrix® Report:

The report analyzes the performance of 21 contingent staffing providers, including:

  • The UK contingent staffing provider landscape

  • UK (Overall) Contingent Staffing Service Providers PEAK Matrix® Assessment: classification of 18 contingent staffing providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework

  • UK IT Contingent Staffing Service Providers PEAK Matrix® Assessment: classification of 15 contingent staffing providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework

  • Everest Group’s analysis of the providers:

    • UK contingent staffing providers’ capabilities assessment on seven dimensions: market adoption, portfolio mix, value delivered, scope of services offered, innovation & investments, delivery footprints, and vision & strategy

    • Remarks on key strengths and limitations of each contingent staffing provider

Scope:

  • Industry: contingent staffing

  • Geography: UK

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Our Thinking

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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