Insurance Intermediaries Services

Amid evolving market dynamics, the insurance intermediary sector is transforming significantly. There is a noticeable shift toward prioritizing digitization and adopting advanced technologies to drive change, especially amid the challenging economic landscape and ongoing market consolidation. Additionally, with the emergence of risks associated with climate change and cyber threats, intermediaries are expanding their role beyond traditional risk placement to become strategic advisors. They leverage data-driven insights to offer proactive risk management solutions to clients.

As the insurance intermediary segment adapts to this evolving landscape, there is a growing trend of forging partnerships with providers to optimize costs, access technical capabilities, and tap into talent expertise. Concurrently, providers are actively investing in digital capabilities, partnering with InsurTech companies, and enhancing collaboration with intermediaries through a consultative approach.

Insurance Intermediaries Services

What is in this PEAK Matrix® Report

In this report, we assess 15 insurance intermediary Business Process Services (BPS) providers and position them on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants. Each profile offers a comprehensive picture of the provider’s vision, delivery capabilities, market success, and key strengths and limitations. The report also examines the global insurance intermediary services market and its provider landscape. The study will assist key stakeholders, such as insurance intermediaries, service providers, and technology providers, to understand the current state of the insurance intermediary BPS market.


Contents: 

This report features 15 insurance intermediary service provider profiles and includes:

  • Providers’ relative positioning on Everest Group’s PEAK Matrix® for insurance intermediary services
  • Providers’ market impact
  • An evaluation of providers’ vision and capabilities across key dimensions

Scope:

  • Industry: insurance intermediary services
  • Geography: global
  • In this report, we only cover vertical-specific insurance intermediary operations and have omitted horizontal business processes, such as Finance and Accounting (F&A), HR, procurement, and contact centers

Related PEAK Matrix® Assessments

Life & Annuity (L&A) Insurance IT Services PEAK Matrix
PEAK Matrix®

Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024

Guidewire Services
PEAK Matrix®

Guidewire Services PEAK Matrix® Assessment 2024

Duck Creek Services
PEAK Matrix®

Duck Creek Services PEAK Matrix® Assessment 2024

Insurance Intermediaries Services
PEAK Matrix®

Insurance Intermediaries Services PEAK Matrix® Assessment 2024

Our Latest Thinking

GettyImages 1550307706
Blog

Insurance Technology Market Trends: Reflecting on the Recent Guidewire Kufri Release

The Future of Underwriting
Market Insights™

The Future of Underwriting

07-23-2024 - Whats Next in Financial Services - 1200x628 - Get the presentation
Events

What’s Next in Financial Services? Driving Transformation Through Sourcing, Technology, and Operations

GettyImages 1828732247
Blog

Future-proofing Insurance: Embracing Sustainability in Insurance for a Resilient Future

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.