Healthcare Provider Digital Services PEAK Matrix® Assessment 2023

Top Healthcare Provider Digital Services

Following the pandemic, enterprise adoption of technology and digitization significantly increased, drastically changing the landscape for both healthcare providers and patients. To streamline procedures, realize cost efficiencies, and improve patient engagement and care management, healthcare enterprises made digital adoption the cornerstone of their growth strategies.

To address enterprise demands, providers are expanding their capabilities through vertical-specific partnerships and acquisitions, investments in centers of excellence, and training, among other things.

In this report, we assess 27 healthcare ITS providers mapped on the Everest Group PEAK Matrix® framework, a composite index of distinct metrics related to a provider’s capability and market impact. We look at the providers’ digital services market size and growth, examine digital service themes for healthcare providers, share provider assessments on several capability- and market success-related dimensions, and provide our independent remarks on the providers to help enterprises make the right sourcing decisions.

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What is in this PEAK Matrix® Report:

The report features:

  • Healthcare provider digital services market trends
  • Assessments of 27 healthcare digital service providers on capability- and market success-related dimensions
  • Enterprise sourcing considerations, highlighting the strengths and limitations of each healthcare digital service provider

Scope

  • Industry: healthcare
  • Offering: digital services
  • Geography: global

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Our Thinking

As Healthcare IT Enterprises Move to a New Sourcing Model, Specialists Become Important
Market Insights™

As Healthcare IT Enterprises Move to a New Sourcing Model, Specialists Become Important

COVID-19 Forced Healthcare Payers to Future-Proof Their Tech
Market Insights™

COVID-19 Forced Healthcare Payers to Future-Proof Their Tech to Enable Resilient Care Models

The Telehealth Ecosystem
Market Insights™

The Telehealth Ecosystem

Growing Benefits of Telehealth
Market Insights™

Growing Benefits of Telehealth

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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