North American enterprises are investing heavily in customer experience, process and cost optimization, growth, and sustainability. Historically, enterprises have received subdued returns from digital transformation initiatives, leading to a growing reliance on consulting services to ensure a clear vision and strategy. As demand for technology-driven transformation rises, enterprises are seeking service providers that offer more than traditional consulting – those that can outline a digital roadmap and drive innovation with real value.
In this report, we assess 18 service providers featured on the Digital Transformation Consulting Services PEAK Matrix® for North America, a comprehensive matrix that evaluates and categorizes providers as per their capabilities.
The assessment is based on Everest Group’s annual Request for Information (RFI) process for the calendar year 2024, interactions with leading digital transformation consulting service providers, client reference checks, and an ongoing analysis of the digital consulting services market.
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In this report, we:
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
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