Capital Markets Operations – Services PEAK Matrix® Assessment

The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes. They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including the retirement of legacy platforms, cloud migration, and process automation.

Providers are scaling up their capabilities across the trade life cycle by adopting an advisory-led approach and transformation frameworks. They are offering solutions that accelerate the shift from robotic process automation to intelligent automation and bringing in technologies such as predictive and prescriptive analytics, ESG profiling, and distributed ledger technology. Providers are also extending greater support for compliance, including regulations such as MiFID, EMIR, FATCA, and upcoming T+1 settlement frameworks.

Capital map2

What is in this PEAK Matrix® Report

In this report, we analyze 23 capital markets operations service providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The report will assist key stakeholders, such as banks, financial institutions, and providers, in understanding the current capital markets service provider landscape and making informed sourcing and partnership decisions.

This report features 23 capital markets operations service provider profiles and includes:

  • Providers’ relative positioning on Everest Group’s PEAK Matrix® for capital markets operations
  • Providers’ market impact
  • Providers’ vision and capability assessment across key dimensions
  • Enterprise sourcing considerations

Scope:

  • Industry: banking and financial services
  • Geography: global
  • The report covers vertical-specific capital markets operations and does not include horizontal business processes, such as Finance and Accounting (F&A), Human Resources (HR), procurement, and contact center
  • This assessment is based on Everest Group’s annual RFI process and an ongoing analysis of the capital markets operations industry

DOWNLOAD THE FULL CAPITAL MARKETS OPERATIONS – SERVICES PEAK MATRIX® ASSESSMENT 2023 

Related PEAK Matrix® Assessments

Cloud Services in Insurance
PEAK Matrix®

Cloud Services in Insurance PEAK Matrix® Assessment 2023

Insurance BPS
PEAK Matrix®

Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessment 2023

Banking Operations
Media

Banking Operations – Services PEAK Matrix® Assessment 2023

Asset and Wealth Management
PEAK Matrix®

Digital Experience Platforms (DXP) in Asset and Wealth Management (AWM) Products PEAK Matrix® Assessment 2023

Our Latest Thinking

Task Mining Evolution – Advances in Capabilities and Business Impact
Market Insights™

Task Mining Evolution – Advances in Capabilities and Business Impact

Digital Interaction Intelligence (DII) Use Cases
Market Insights™

Digital Interaction Intelligence (DII) Use Cases

Digital Interaction Intelligence (DII)
Market Insights™

Digital Interaction Intelligence (DII)

10 17 2023 Untangling the Risks of Generative AI GTP 1200x628
Events

Untangling the Risks of Generative AI: Solutions to Your Safety Concerns

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.