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Proven Approaches – Developing an Effective Outsourcing Contract Although outsourcing is widely accepted as an effective business practice, results often vary significantly from one outsourcing relationship to the next. Many buyers find that underperformance can be caused by lack of […]

DALLAS ─ Although IT consulting services often lead client companies toward outsourcing, there is little evidence that outsourcing suppliers with consulting practices perform better than suppliers without consulting units, according to Everest, a global consulting and research firm. The Everest […]

DALLAS ─  An important breed of ‘emerging market suppliers,’ delivering outsourced services from promising global sourcing locations, are gaining traction with organizations seeking to mitigate risks through expanded global sourcing networks, according to Everest, a global consulting and research firm. […]

DALLAS ─  Despite a tough economic environment, Recruitment Process Outsourcing (RPO) continues to grow at healthy rate with manufacturing and healthcare firms as leading adopters in North America, according to Everest, a global consulting and research firm. The study projects […]

DALLAS ─ North American banking and financial services firms signed twice as many outsourcing deals in the third quarter as compared to the second quarter this year, according to the Market Vista: Q3 2009 report by Everest, a global consulting […]

Buyers unknowingly tend to change the plans for making a function better, faster, cheaper thus making the outsourced function actually be less efficient. A services integration analysis is the remedy. Here’s how it works. By Steve Haas, Principal, Everest Group […]

DALLAS ─ Although early adopters of human resources outsourcing (HRO) services will make significant changes when restructuring end-of-term contracts over the next three years, 75-85 percent of buyers will retain current suppliers, according to the Everest Research Institute. As HRO […]

DALLAS ─ Outsourcing transaction volume increased 10 percent globally – 6 percent in North America – in the second quarter as compared to the first quarter this year, led by contracts signed by financial services and manufacturing firms, according to […]

DALLAS ─  Adoption of Procurement Outsourcing (PO) services by financial services firms is expected to regain momentum in the medium to long term as companies leverage a strong value proposition to reduce costs, but deals will be different than in […]

DALLAS and GURGAON ─ Outsourcing of some or all payroll sub-processes in two or more countries is an increasing trend for large multinational companies seeking cost reductions in the current economy as well as other benefits, according to a new […]