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DALLAS and GURGAON ─ The North American outsourcing market witnessed a 15 percent decrease in transaction volume during the first quarter this year compared to the previous quarter, according to the Market Vista: Q1 2009 report on global outsourcing and […]

Why does it take so long to put an outsourcing deal together? Contrary to what companies might think, it’s not solely a matter of complexities in the issues, nor is it due primarily to the nature of the risks involved. […]

DALLAS ─  Although the number of new contracts for Procurement Outsourcing (PO) services declined in 2008, strong interest and expansion of existing contracts sustained a 30 percent annual growth rate, according to an Everest Research Institute study of the procurement […]

DALLAS and GURGAON – Large financial firms signed 33 percent fewer transactions and divested heavily in captives during the fourth quarter of 2008, according to the Market Vista: Q4 2008 report on global outsourcing and offshoring activity by the Everest […]

DALLAS – The close bundling of procurement technology with procurement process delivery is a key source of value for many buyers of PO solutions. Procurement systems are included in the scope of 70 percent of Procurement Outsourcing (PO) contracts as […]

We’re in the midst of a climate of economic uncertainty and unease. Clearly we’re entering into a recession in the United States. Some companies are struggling with how to maintain a profit; others are struggling to survive. In these tough […]

Everest’s Outsourcing Support Services are designed to address the changing market and provide alternatives for suppliers. By Rick Lucas, Director, Everest Group Click here to view the PDF of this article.

As companies’ utilization of outsourcing matures and they gain internal expertise (sourcing, legal, etc.) in leading outsourcing efforts, the traditional role of outsourcing advisory services changes. In addition to gaining internal outsourcing expertise, many companies are now outsourcing smaller scopes […]

“I’m a big believer in market intelligence, where we educate the business on the providers and the levers to pull. It’s not about just pricing; it’s understanding the market.”– Amy Fong, Partner, Sourcing and Vendor Management, Everest Group Strategic sourcing […]

The artificial intelligence (AI) landscape has seen a surge of interest in systems of execution - autonomous systems powered by agentic AI that are touted as capable of completing complex, multi-step tasks with minimal human intervention.   From managing full customer conversations […]