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  • Discovery
    July 31, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • PEAK Matrix®
    May 21, 2024

    The Vendor Management System (VMS) is gaining importance as organizations seek solutions to manage their contingent workforce. Companies across industries and geographies, including previously untapped segments like the mid-market, now rely on contingent workers to meet…
  • Thematic Report
    Jan. 15, 2024

    Everest Group’s Service Provider Compass reports provide multiparameter insights into providers’ presence, scale, and prominence for leading services in major delivery locations worldwide. These studies rely on secondary research and emphasize scale, delivery presence, internal brand…
  • Press Release
    June 21, 2021

    Market activity saw a recovery in offshore/nearshore setups driven by Asia. As the economic impact of the COVID-19 pandemic recedes, several key demand themes are gaining prominence in the sourcing industry, driving deal growth and deal…
  • Provider Compendium
    May 02, 2024

    The global spend on AI is growing as enterprises across various sectors increasingly leverage its transformative potential. With the emergence of generative AI / large language models, enterprises worldwide are adopting AI at an accelerating pace…
  • PEAK Matrix®
    Oct. 14, 2024

    Mid-market enterprises are trying to strengthen their Quality Engineering (QE) foundations while simultaneously exploring fresh frontiers through cutting-edge technologies such as generative AI. In an ever-evolving market landscape, they want to engage with a provider capable…
  • Tech Provider Spotlight
    Nov. 21, 2025

    As macroeconomic challenges such as inflation and tariff volatility persist, Revenue Growth Management (RGM) has become a strategic priority for retail and CPG enterprises seeking sharper execution and sustainable profitability. Once a tactical function, RGM is…
  • Provider Compendium
    Jan. 05, 2024

    Today, providers are differentiating themselves by offering as-a-service models and emphasizing digital transformation solutions through the strategic use of analytics, automation, and AI, coupled with industry expertise and an advisory-led approach. Additionally, providers are leveraging the…
  • Innovation Watch
    Sep. 12, 2024

    Organizations are increasingly relying on automation to boost efficiency and gain a competitive edge. Once limited to simple and repetitive tasks, automation has evolved to handle complex operations. Generative AI has been a game changer in…
  • Mega Forces
    June 11, 2025

    With increasing complexities and rapid transformation across industries, business leaders must become adept at anticipating long-term, disruptive shifts to navigate an uncertain future confidently. Our Mega Forces framework – comprising themes including business models and value…
  • Provider Compendium
    Nov. 13, 2023

    The Employer of Record (EOR) Provider Compendium 2023 – Update is a companion to Everest Group’s recently published Employer of Record (EOR) Solutions PEAK Matrix® Assessment 2023. This compendium provides comprehensive and fact-based snapshots of 20…
  • Viewpoint
    Sep. 13, 2024

    As rising inflation, interest rates, uneven market demand, and increased capital and operational expenditures exert pressure and squeeze organizational margins, media and communications businesses are prioritizing optimizing costs. At the same time, Chief Information Officers (CIOs)…
  • PEAK Matrix®
    Sep. 29, 2023

    Enterprises have been increasingly turning to P&C insurance BPS providers during the recession to address elevated operating costs resulting from heightened inflation, which has led to increased claims expenses and rate adjustments for various P&C products.…
  • Location Spotlight
    Aug. 14, 2024

    Everest Group’s Location Spotlight reports offer a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Discovery
    Nov. 03, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Accelerator
    Dec. 12, 2023

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group’s upcoming market report comprehensively explores supplier diversity, aiming to provide sourcing leaders and diversity champions with essential insights…
  • PEAK Matrix®
    Feb. 20, 2024

    The public cloud market is experiencing a notable shift, driven by increasing enterprise maturity in cloud adoption and a sustained demand for hyperscaler services. This transformation is marked by a surge in innovative solutions focused on…
  • Provider Compendium
    Aug. 21, 2024

    While industry-specific cloud solutions serve business-specific needs, Salesforce’s focus has shifted to a unified customer view with Einstein Analytics and Customer 360 with evolving enterprise expectations. AI and ML integration has further boosted Salesforce’s automation, personalization,…
  • Viewpoint
    May 20, 2021

    The Recruitment Process Outsourcing (RPO) industry has successfully and continuously evolved, even in the times of COVID-19, in terms of service portfolio, value proposition, and business models. However, while the industry has adapted to Work From…
  • Provider Compendium
    Jan. 18, 2024

    The scarcity of talent equipped with next-generation skills remains a major roadblock in digital transformation journeys for enterprises. This challenge is exacerbated by the diminishing half-lives of skills and an increasing attrition rate in emerging skills…

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