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  • Thematic Report
    Aug. 29, 2019

    Alight Solutions, a leader in technology-enabled health, wealth, and Human Capital Management (HCM) and financial management solutions, recently announced that it has signed a definitive agreement to acquire NGA Human Resources, a leading provider of digital…
  • PEAK Matrix®
    Dec. 13, 2019

    Blockchain technology has, over the past few years, moved ahead of the initial hype to solving real world problems. Over the past year, deployments have moved from proof of concepts to in-production projects, signaling the readiness…
  • Thematic Report
    Nov. 15, 2019

    Talent needs of the future are fast approaching an inflection point, with significant ramifications for companies across geographies and industries – including the offshore/nearshore global services industry that employs over 7 million people. Going forward, the…
  • Aug. 26, 2019

    This Virtual Roundtable Discussion Summary is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to…
  • Provider Compendium
    Aug. 21, 2019

    The Managed Service Provider (MSP) – Service Provider Profile Compendium 2019 provides accurate, comprehensive, and fact-based snapshots of service providers in the MSP market. The study provides a detailed profile of each MSP service provider assessed,…
  • Provider Profiles
    Sep. 04, 2019

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • PEAK Matrix®
    Oct. 10, 2019

    Claims processing is becoming ever more complex for payers given issues such as the need to transform healthcare plans’ business models to accommodate new markets and new lines of business; and increasing inflow of members; and,…
  • Provider Compendium
    Sep. 20, 2019

    The Insurance IT Service Provider Profiles Compendium and Capability Snapshot 2019 provides comprehensive, research-backed snapshots of 20 insurance IT service providers. Each profile captures that service provider’s service suite, scale of operations, technology solutions, infrastructure services…
  • Provider Compendium
    Sep. 20, 2019

    The Banking and Financial Services (BFS) IT Service Provider Profile Compendium provides comprehensive, research-backed snapshots of 25 BFS IT service providers. Each profile captures that service provider’s service suite, scale of operations, technology solutions, infrastructure services…
  • Press Release
    Aug. 28, 2018

    Sourcing center setups at all-time high in Q2, driven by increased location activity in Nearshore Europe, Middle East The global sourcing industry experienced a lucrative Q2 2018, marking notable rises in outsourcing demand, setups of global…
  • Accelerator
    Aug. 07, 2019

    This report is available only to Strategic Outsourcing & Vendor Management and GICs & Shared Services (GIC/SS) members. For information on membership, please contact us Insourcing is defined as the shift in service delivery from a…
  • PEAK Matrix®
    Aug. 26, 2019

    Software is playing an increasingly important role in helping enterprises bring innovation across products and services. It is enabling enterprises deliver a superior user experience as well as introduce new and intelligent products to the market.…
  • State of the Market
    Aug. 07, 2019

    Globally, banks continue to face diverse challenges – rising regulatory costs, decreasing revenue, low customer satisfaction, and stiff competition from FinTechs. The industry is witnessing high growth of technology and digital adoption. Buyers now expect providers…
  • Provider Compendium
    May 18, 2018

    The Procurement Outsourcing (PO) Service Provider Profile Compendium 2018 provides accurate, comprehensive, and fact-based snapshots of service providers in the multi-process PO market. The study provides a detailed profile of each PO service provider assessed, with…
  • Thematic Report
    Aug. 13, 2019

    The Market Vista™ report provides data and analysis highlighting the key trends and developments in the fast-evolving global offshoring and outsourcing market. The Market Vista captures the key developments across outsourcing transaction trends, the health of…
  • PriceBook
    Aug. 08, 2019

    The PriceBook is an off-the-shelf reference that can be used by Strategic Outsourcing & Vendor Management professionals to support a range of ongoing pricing and commercial discussions with service providers, plus internal planning and back-of-the-envelope business…
  • July 23, 2019

    In the current, fast-changing and highly-competitive business environment, the role played by CFOs and CPOs have undergone a significant transformation. Traditionally, CFOs and CPOs had significantly different responsibilities, mainly focusing on the technical aspects of their…
  • Oct. 03, 2019

    This Virtual Roundtable Discussion Summary is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us. Everest Group regularly organizes virtual sessions in which senior executives from enterprises convene to…
  • Thematic Report
    July 24, 2018

    Health and Welfare Benefits Administration Outsourcing (H&W BAO) is one of the most compliance-driven markets in the HRO space. It grew at a steady rate of ~9% to reach US$3.7 billion in annualized revenue in 2017.…
  • PEAK Matrix®
    June 26, 2018

    Health and Welfare Benefits Administration Outsourcing (H&W BAO) is one of the most compliance-driven markets in the HRO space. Due to increasing complexities and stringent regulations, enterprises are looking to utilize the knowledge and process expertise…

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