The modern workplace is significantly changing with the rise of hybrid working structures, replacing traditional office-based setups. Organizations are recognizing the advantages of virtual operations, including cost savings, and are actively promoting this culture worldwide. As a result, it has become difficult for HR professionals and decision-makers to monitor employee engagement levels. Organizations’ ability to monitor employee experience and gather employee feedback has undergone substantial evolution.
Employee Experience Management (EXM) platforms assist various enterprise stakeholders, such as senior leaders, HR business partners, and team managers, in measuring employee experience and providing them with the tools to swiftly act upon data-generated insights.
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Employee Experience Management (EXM) Platforms – PEAK Matrix® Assessment 2023
What is in this PEAK Matrix® Report
In this report, we examine the dynamics of the EXM platform market. The report also evaluates 21 EXM platform providers on Everest Group’s EXM Platforms PEAK Matrix® and categorizes them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against their peers.
Content:
- 21 providers positioned on Everest Group’s PEAK Matrix® for EXM platforms
- List of providers’ key strengths and limitations
Scope:
- All industries and geographies
- The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading EXM platform providers, client reference checks, and an ongoing analysis of the EXM platform market
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What is the PEAK Matrix®?
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
