My recent blog about the “Legacy Technology Dilemma” explained how and why companies have unrealistic expectations around managing their legacy systems and applications. As companies contemplate the fate of their legacy estates – whether they currently reside in house or are currently outsourced to third-party service providers – executives face both tactical and strategic issues. It’s easier to deal with the tactical choices (cost, price, and service levels). However, the issues of stability, risk, and the ability to extract full value from legacy estates are much more nuanced.
