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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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Differentiating BPO Deals Through a Business Outcome Model | Blog

by Kunal Verma
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ADP Meeting of the minds big data data cloud
CX / Customer Experience

Customer Data Platform – The Torchbearer of the Personalization at Scale Movement | Blog

by Nisha Krishan and 1 other
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Enterprise Software Agreements
Benchmarking Pricing

Nine Tactics that Can Improve Salesforce Contract Negotiation | Blog

by Achint Arora and 2 others
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CX / Customer Experience

The Sports Marketing Playbook is Being Rewritten! Are you Ready? | Blog

by Mustafa Pitolwala and 1 other
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Banking Industry IT Services

Five FinTech Trends to Watch for in the New Year | Blog

by Ronak Doshi
Blogs
IT Services

2023 Predictions for Tech and Services Demand | Blog

by Peter Bendor-Samuel
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Analyst Relations Quarterly Newsletter | Q4 2022

by Katrina Menzigian
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CX / Customer Experience

How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn | Blog

by Shirley Hung and 3 others
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IT Services

Building Web 3.0 Infrastructure – Moving to a Decentralized Architecture | Blog

by Kaustubh K and 1 other
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IT Services

Evolution of the Web – The Rise of the Decentralization of the Internet | Blog

by Sandeep Pattathil and 2 others